Factual Investigator - Flexible Work & Field Reporting

Procare Group; Darwin; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work from home

Office locations

Induction and training

Ongoing support

Consistent workflow

Employee benefits

Job summary

Procare Group is seeking a motivated Factual Investigator to join our Darwin team, supporting field enquiries, reporting and evidence gathering. You will work with our experienced team to deliver high quality insurance investigations across the Northern Territory.

The role offers flexible work arrangements – work from home or from our offices – with comprehensive induction, ongoing support, and a consistent workflow. Applicants should be contracted entities with relevant insurances.

Qualifications

• Certificate III in Investigations is required.
• Investigators Licence (current or in process).
• Driver's license and own vehicle are required.
• Experience in Workers Compensation and/or CTP claims is a plus.
• Excellent written and verbal skills.
• Self-motivated and able to meet tight deadlines.
• Set up as Pty Ltd or Sole Trader with relevant insurances.

Responsibilities

• Assist investigators with field enquiries and case administration.
• Skip traces and witness location support.
• Prepare and draft factual reports.
• Interview key parties across Darwin and NT, collate evidence for reports.

Skills

Written communication

Verbal communication

Education

Certificate III in Investigations

Job description

Procare Group is seeking a motivated Factual Investigator to join our Darwin team, supporting field enquiries, reporting and evidence gathering. You will work with our experienced team to deliver high quality insurance investigations across the Northern Territory.

The role offers flexible work arrangements – work from home or from our offices – with comprehensive induction, ongoing support, and a consistent workflow. Applicants should be contracted entities with relevant insurances.