Facilities Support Administrator

Pitcher Partners; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Pitcher Partners Melbourne is seeking a detail-focused Facilities Support Administrator to assist the Facilities Manager in delivering maintenance and services across our Melbourne locations. You will manage preventative/reactive maintenance, coordinating vendors, room setups, and general handyman duties, ensuring the physical environment aligns with our brand and supports seamless operations.

Experience in facilities, MS Office proficiency, and knowledge of health, safety and environmental

Qualifications

• Experience within a facilities or site maintenance role.
• Proficiency using MS Office including Teams and Microsoft Outlook.
• Knowledge of Health, Safety and Environmental Legislation, particularly within an office environment.

Responsibilities

• Assist the Facilities Manager to ensure all premises comply with statutory requirements
• Assist in managing daily operations of office facilities, including cleaning, security and maintenance
• Support the coordination of and carry out office moves, space allocation and office layout changes, including after hour or weekend work, as required
• Monitor building systems (HVAC, electrical, plumbing) and identify and elevate issues as needed
• Resolve TopDesk requests including but not limited to car park access, after hours utilities, lobby signage, remote office access
• Assist with the set-up and maintenance of the presentation, training and meeting rooms
• Liaise with external service providers for repairs, maintenance, and scheduled services
• Ensure daily cleaning schedule is completed
• Support workplace ergonomic assessments and assist with ergonomic issues
• Maintain records of inspections, maintenance and compliance documentation
• Track and file contracts, insurance certificates and service agreements and assist in monitoring facilities team budget and expenses
• Update Facilities Manual as required
• Provide accurate reporting to the Facility Manager on a regular basis

Job description

We’re a leading network of independent Australian accounting, audit and business advisory firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.

And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

About the role

As Facilities Support Administrator your role is to support the Facilities Manager in the successful delivery of facility services and maintenance across all Pitcher Partners locations in Melbourne.

The position involves a diverse range of tasks including preventative and reactive maintenance works, vendor coordination, room setups, ad hoc general handyman duties, compliance activities and administration tasks.

Your purpose is to ensure a seamless delivery of services, ensuring the smooth operation and maintenance of the company’s physical environment, that is consistent with Pitcher Partners brand and reputation.

Key responsibilities

• Assist the Facilities Manager to ensure all premises comply with statutory requirements
• Assist in managing daily operations of office facilities, including cleaning, security and maintenance
• Support the coordination of and carry out office moves, space allocation and office layout changes, including after hour or weekend work, as required
• Monitor building systems (HVAC, electrical, plumbing) and identify and elevate issues as needed
• Resolve TopDesk requests including but not limited to car park access, after hours utilities, lobby signage, remote office access
• Assist with the set-up and maintenance of the presentation, training and meeting rooms
• Liaise with external service providers for repairs, maintenance, and scheduled services
• Ensure daily cleaning schedule is completed
• Support workplace ergonomic assessments and assist with ergonomic issues
• Maintain records of inspections, maintenance and compliance documentation
• Track and file contracts, insurance certificates and service agreements and assist in monitoring facilities team budget and expenses
• Update Facilities Manual as required
• Provide accurate reporting to the Facility Manager on a regular basis

Who we’re after

Here are the some of the key qualifications, skills and personal attributes we’re looking for.

• Experience within a facilities or site maintenance role
• Proficiency using MS Office including Teams and Microsoft Outlook
• Knowledge of Health, Safety and Environmental Legislation, particularly within an office environment

Our commitment to you

At Pitcher Partners, we support you to lead your way with tailored development programs, study assistance, and secondment opportunities.

You can enjoy flexible work arrangements, generous leave options, and wellbeing initiatives including mental health support and onsite wellness activities.

Located right next door to Southern Cross Station, we offer a vibrant workplace with free barista made coffee and a culture that invests in your growth.

We’re proud to be a WORK180 Endorsed Employer for All Women. Earned through our continued commitment to the careers of women by offering benefits and policies that support diversity, equity and inclusion. Visit the Work180 Pitcher Partners Melbourne page to find out more.

Our process

The recruitment process usually includes a phone screen and two interviews. Our team will guide you through the process and provide all necessary information.

Actively improving diversity in our workforce is central to our purpose, we strongly encourage applications from under-represented backgrounds and groups.

We are open to discussing part‑time roles and encourage you to let us know if you need any adjustments to the recruitment process. Contact us at [e-mail].

We are committed to responding to every applicant as a 2025 Circle Back Initiative Employer.

Note for recruitment agencies: While we appreciate the role recruitment agencies play in our recruitment strategy, unsolicited CV’s or profiles will not be considered. We will not be liable or responsible for any fees or costs associated with unsolicited CV’s or profiles that are shared.