Facilities Management Coordinator

City of Melbourne; Melbourne; Hybrid; AUD 109,000 - 133,000; Full time

Benefits offered by this job

Flexible working

Parental leave 20 weeks

Career development

Hybrid work model

Job summary

The City of Melbourne is seeking a proactive Facilities Management Coordinator to support a diverse portfolio of facilities. You will ensure buildings are safe, compliant, and well-maintained, coordinating maintenance activities and contractor performance across the portfolio.

You will work with a wide range of stakeholders to deliver high-quality outcomes, including sustainability initiatives and efficient service delivery. Hybrid working arrangements are available.

Qualifications

• Demonstrated experience in facilities management or related field.
• Experience managing client requirements and stakeholder relationships.
• Experience overseeing contractors and performance-based contracts.
• Strong communication and reporting skills.

Responsibilities

• Oversee maintenance and contractor performance to ensure safe, compliant facilities.
• Drive sustainability initiatives and ensure regulatory compliance.
• Coordinate service providers and facilities operations across a portfolio.
• Develop operational documentation and reporting for stakeholders.
• Balance competing priorities in a fast-paced environment.

Skills

Facilities management

Contract management

Stakeholder management

Communication skills

Time management

Education

Facilities management qualification

Job description

Help keep the spaces that support Melbourne working at their best.!

Permanent, full-time

$121,095 + 12% Superannuation

About the role

Behind every well-functioning building is a team making sure everything works exactly as it should. As a Facilities Management Coordinator, you'll play a vital role in ensuring City of Melbourne's facilities are safe, compliant, efficient and ready to support the people who use them every day.

This is a hands-on coordination role where no two days are the same. From overseeing maintenance and contractor performance to driving sustainability initiatives and ensuring compliance obligations are met, you'll be at the centre of keeping a diverse property portfolio operating smoothly.

Working closely with a wide range of stakeholders, you'll combine technical expertise, problem-solving skills and customer service excellence to deliver high-quality facilities management outcomes that enable core business operations across Council.

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you will help deliver what is most important to the people who live, work, study, visit and invest in our great city.

We are proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it is your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a proactive and customer-focused facilities professional who enjoys working in a dynamic environment where no two days are the same. With strong coordination skills and a practical approach to problem-solving, you can balance competing priorities while ensuring buildings, services and contractors perform at their best.

You thrive on building strong relationships, providing exceptional service and finding solutions that keep facilities safe, compliant and operational. Whether coordinating maintenance activities, managing service providers or supporting sustainability initiatives, you take pride in delivering outcomes that make a tangible difference.

What your experience might look like

• Demonstrated experience in facilities management, building operations or a related field, supported by a relevant qualification (or progress towards one) and substantial technical knowledge and expertise.
• Proven experience managing client requirements and building effective relationships with a diverse range of stakeholders, with a strong focus on delivering high-quality customer service outcomes.
• Demonstrated experience managing contractors and performance-based service contracts across complex facilities or building portfolios.
• Highly developed communication, consultation and negotiation skills, with the ability to liaise effectively across all levels and produce clear operational documentation and reporting.
• Strong organisational and time management skills, with the ability to coordinate multiple priorities, manage competing deadlines and deliver operational outcomes in a fast-paced environment.

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

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