Administration and Finance Officer

City of Melbourne; Melbourne; Presencial; AUD 73.000 - 85.000; Jornada completa

Descripción de la vacante

City of Melbourne is seeking an Administration and Finance Officer to provide high-quality administrative, financial and operational support within the Parking Services team. You will help keep business operations running smoothly and efficiently.

You'll work as part of a collaborative team, handling payroll, invoicing, reporting, records management and customer enquiries while delivering excellent service.

Formación

• Experience in administration, business support or finance-related roles.
• Strong computer skills with Microsoft Office and business systems.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and work independently.
• Experience with payroll, rostering or finance processes is desirable.

Responsabilidades

• Provide administrative and operational support across Parking Services, including payroll, rostering, reporting, uniforms, equipment and general business support activities.
• Deliver finance administration services including invoicing, receipting, refunds, reconciliations, payment plans and other financial transactions.
• Respond to customer enquiries and assist with compliance-related processes, maintaining accurate records and ensuring legislative and organisational requirements are met.

Conocimientos

Customer service

Attention to detail

Microsoft Office

Payroll

Rostering

Records management

Descripción del empleo

$73,324 to $85,003 (Dep on skills exp) + 12% Superannuation

About the role

Join City of Melbourne's Parking Services team and play an important role in supporting the delivery of essential services to the community. As an Administration and Finance Officer, you'll provide high-quality administrative, financial and operational support that helps keep business operations running smoothly and efficiently.

Working as part of a collaborative Administration and Finance team, you'll support a diverse range of functions including financial transactions, records management, customer enquiries, compliance administration, reporting and business support activities. This is a great opportunity for an organised professional who enjoys variety, thrives in a fast-paced environment and is passionate about delivering excellent customer service.

A little more about the role

Provide administrative and operational support across Parking Services, including payroll, rostering, reporting, uniforms, equipment and general business support activities.

Deliver finance administration services including invoicing, receipting, refunds, reconciliations, payment plans and other financial transactions.

Respond to customer enquiries and assist with compliance-related processes, maintaining accurate records and ensuring legislative and organisational requirements are met.

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.

We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it's your chance to make a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward-thinking team.

About you

You are an organised and customer-focused administration professional with experience supporting operational or finance-related functions. You enjoy working collaboratively, can manage competing priorities, and take pride in delivering accurate, timely and professional outcomes. Your strong attention to detail, communication skills and commitment to continuous improvement will enable you to thrive in this role.

What your experience might look like

Experience in administration, business support or finance-related roles, with the ability to manage priorities and work independently on routine matters.

Strong computer skills with experience using Microsoft Office and business systems such as customer databases, finance, payroll or rostering platforms.

Well-developed communication and customer service skills, with the ability to respond to enquiries and build positive relationships with a diverse range of stakeholders.

Demonstrated literacy and numeracy skills, including preparing correspondence, maintaining accurate records and processing financial information.

A collaborative approach, strong problem-solving ability and a focus on continuous improvement and service excellence.

We’re committed to creating a workplace where everyone belongs.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds. We provide reasonable adjustments throughout the recruitment process to support all applicants.