Facilities & Guest Experience Coordinator – Tourist Park

Islevue Communities; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Islevue Communities in Melbourne is seeking a flexible team player (couple or singles) to support the day-to-day operation of a tourist park. You will coordinate cleaning, undertake maintenance and deliver responsive service to customers, staff and the wider community.

This role blends practical handyperson skills with strong administration and communication, ensuring a safe, welcoming environment and high-quality service across all park areas.

Qualifications

• Experience in facilities or property management.
• Excellent customer and staff interface skills.
• Hands-on handyperson and maintenance skills.
• Experience with property management software and Microsoft Office.
• Strong attention to detail, flexibility and reliability.
• Passion for delivering outstanding customer service with a people and community focus.
• Police Clearance.
• Permanent right to work in Australia.
• First Aid Certificate is a plus.

Responsibilities

• Coordinate and support day-to-day facilities and property management activities.
• Respond to customer and staff enquiries with a service-focused approach.
• Carry out practical handyperson and general maintenance tasks.
• Identify, report and follow up maintenance issues.
• Use property management software and Microsoft Office to maintain records and support administration.
• Work flexibly with internal teams, contractors and community stakeholders.
• Contribute to a safe, welcoming environment.

Skills

Facilities coordination

Customer service

Handyperson skills

MS Office

Detail-oriented

Tools

Property management software

Microsoft Office

Job description

Islevue Communities in Melbourne is seeking a flexible team player (couple or singles) to support the day-to-day operation of a tourist park. You will coordinate cleaning, undertake maintenance and deliver responsive service to customers, staff and the wider community.

This role blends practical handyperson skills with strong administration and communication, ensuring a safe, welcoming environment and high-quality service across all park areas.