Facilities Coordinator – Commercial Building Maintenance

Clarke Services Group; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Clarke Services Group is seeking an experienced Facilities Coordinator to own client accounts and manage daily delivery of building maintenance services. You will coordinate reactive and planned maintenance, manage trades and subcontractors, prepare quotes, and ensure work is completed safely, on time and profitably for major commercial clients.

You will serve as the primary contact for clients, monitor costs and margins, and develop existing relationships while seeking opportunities to grow the

Qualifications

• Experience in building maintenance, facilities management or trade-based services.
• Confidence coordinating trades and subcontractors across multiple jobs.
• Commercial awareness, including experience preparing quotes and monitoring costs.
• Strong organisational skills and the ability to manage competing priorities.
• Clear communication and confidence managing client expectations.

Responsibilities

• Onboarding new client accounts and establishing clear communication and service delivery processes
• Acting as the main contact for clients, providing updates and resolving service issues
• Coordinating reactive repairs, planned maintenance and minor building works
• Scheduling trades, subcontractors and resources across multiple jobs and sites
• Preparing quotes, reviewing trade reports and presenting practical solutions
• Monitoring job costs, margins and completion against agreed requirements
• Managing client expectations, compliance and contractual obligations
• Identifying additional maintenance needs and opportunities to grow existing accounts
• Improving processes, response times and overall service performance
• Success means satisfied clients, well-managed jobs and commercially sound accounts.

Skills

Building maintenance

Facilities management

Trade coordination

Client communication

Job description

Facilities Coordinator – Commercial Building Maintenance

Major Commercial Clients | Account Ownership | Career Growth

Are you an experienced Maintenance Coordinator, Facilities or building services professional ready to take ownership of client accounts?

We’re looking for a commercially minded professional to join our growing Building Maintenance Service Team, coordinating maintenance works and building strong, long-term client relationships.

This is a practical portfolio management role. You’ll be the main contact for your clients and stay closely involved in daily delivery: preparing quotes, scheduling trades, resolving issues and making sure work is completed safely, on time and profitably.

The Opportunity

Our Head of Construction brings new clients into the business. You’ll take ownership of those accounts following handover and turn agreed commitments into reliable, ongoing service.

You’ll set up service delivery arrangements for new accounts, coordinate reactive and planned maintenance, and develop existing client relationships.

You’ll own the client relationship and coordinate the work behind it. That means understanding what each client needs, keeping trades and subcontractors organised, monitoring costs and following jobs through to completion.

You’ll enjoy both sides of the role: developing client relationships and managing the daily detail needed to deliver on your commitments.

Your responsibilities will include:

• Onboarding new client accounts and establishing clear communication and service delivery processes
• Acting as the main contact for clients, providing updates and resolving service issues
• Coordinating reactive repairs, planned maintenance and minor building works
• Scheduling trades, subcontractors and resources across multiple jobs and sites
• Preparing quotes, reviewing trade reports and presenting practical solutions
• Monitoring job costs, margins and completion against agreed requirements
• Managing client expectations, compliance and contractual obligations
• Identifying additional maintenance needs and opportunities to grow existing accounts
• Improving processes, response times and overall service performance
• Success means satisfied clients, well-managed jobs and commercially sound accounts.

About You

You may currently be a Maintenance Coordinator, Facilities Supervisor, Assistant Facilities Manager, Service Coordinator or Facilities Account Manager looking for greater ownership and variety.

You’ll bring:

• Experience in building maintenance, facilities management or trade-based services
• Confidence coordinating trades and subcontractors across multiple jobs
• Commercial awareness, including experience preparing quotes and monitoring costs
• Strong organisational skills and the ability to manage competing priorities
• Clear communication and confidence managing client expectations
• A practical approach to interpreting trade reports and solving problems
• The ability to build relationships and recognise opportunities for further work
• A willingness to take responsibility and follow issues through to resolution

About Us

Established in 1919, we’re one of Australia’s longest-standing building companies. We deliver building maintenance and minor construction works for some of the nation’s best-known brands across the commercial, retail, education and healthcare sectors.

We combine strong family values with a responsive, solutions-focused approach to client service.

Why Join Us?

• Account Ownership: Take new client accounts from handover through to successful ongoing delivery
• Career Development: Broaden your operational, commercial and client management experience
• Variety & Challenge: Coordinate building maintenance across major commercial clients and multiple sites
• Experienced Support: Work closely with our Head of Construction, trade teams and subcontractors
• Established & Growing: Join a business with more than 100 years of history and opportunities to grow

Ready for Your Next Challenge?

If you’re ready to own client accounts and see your work make a real difference across well-known commercial sites, we’d like to hear from you.