Facilities Administrator

CBRE Group, Inc.; City of Brisbane; Hybrid; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Parental leave

Qantas flight discounts

Volunteer days

Job summary

CBRE Group, Inc. is seeking an entry-level Facilities Administrator to join our Mt Gravatt team in Queensland. The role offers hybrid working with 2–3 days in the office and a flexible work-from-home arrangement.

You will gain hands-on experience in facilities coordination, systems, and stakeholder support, focusing on finance, property, and operations. Strong communication and detail orientation are essential as you support site operations and contractors.

Qualifications

• Interest in administration, facilities, or property management.
• Good communication and professional phone manner.
• Experience in customer service or admin/call-centre roles preferred.
• Strong organization and attention to detail.
• Familiarity with Microsoft Office 365; Excel a plus.

Responsibilities

• Assist with day-to-day coordination of facilities services.
• Greet customers, tenants and clients with a service-focused approach.
• Provide phone-based support for the tenant platform.
• Log and track maintenance and service requests in systems.
• Coordinate contractors and follow up on jobs.
• Support site operations and help troubleshoot basic facilities issues.
• Maintain accurate records and support onsite Facility Managers.

Skills

Communication skills

Office 365

Customer service

Administration

Team oriented

Job description

Entry Level - Work in a collaborative Property and Facilities team

Flexible Working - WFH & Office (2 -3 days)

Mt Gravatt, Land of the Kaggur-Mabul people

Are you looking to start your career in property or facilities management? We’re seeking a motivated entry level Facilities Administrator to join our team in Mt Gravatt, QLD

This role is ideal for someone with strong customer service or administration experience who wants to build hands‑on skills in facilities coordination, systems, and stakeholder support You will focus on finance, property, and operational management. This is a varied role that requires strong communication skills, attention to detail, and a positive attitude.

The Opportunity:

With guidance and support, you’ll assist with the day-to-day coordination of facilities services, including:

• Greeting and assisting customers, tenants and clients with a friendly, service-focused approach
• Providing phone-based support to help customers use our tenant platform
• Logging and tracking maintenance and service requests in our systems
• Coordinating contractors and following up on jobs to ensure timely completion
• Supporting site operations and helping troubleshoot basic facilities issues
• Maintaining accurate records and supporting onsite Facility Managers

About You

We’re looking for attitude and potential rather than extensive experience. You’ll bring:

• A genuine interest in administration, facilities, or property management
• Strong communication skills and professional phone manner
• Previous experience in customer service, administration or call-centre roles (preferred but not essential)
• Good organisation skills and attention to detail
• Confidence using Microsoft Office 365 (Excel experience a plus)
• A reliable, proactive and team-oriented approach

So, what’s in it for you?

• Uncapped opportunities to develop your career within the property Industry
• Structured career development to support you and explore your learning potential and career goals
• Parental leave which is industry leading.
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Qantas flight discounts
• Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We welcome and encourage First Nations People to apply.

Be inspired to elevate your career to new heights.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE