F&B Supervisor – Lead the Italian Dining Experience

Crystalbrook Collection; Cairns Regional; On-site; AUD 42,000 - 60,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook餐

Room rate discounts

Friends & family discount

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning & training

Career development pathways

Team engagement events

Job summary

Crystalbrook Collection is seeking a Food & Beverage Supervisor to lead the Flynn’s Italian service on a rotating 24–38 hour weekly schedule in Cairns. You’ll guide the floor team, ensure warm, attentive guest experiences and coordinate service flow each shift.

You will drive operational efficiency, recognise revenue opportunities and nurture product knowledge across the team to elevate the guest journey in a vibrant hospitality environment.

Qualifications

• Previous supervisory experience within a restaurant, hotel or hospitality environment.
• Warm, polished hands-on leadership style.
• Strong communication skills to guide, motivate and support a team.
• Genuine passion for food, wine and memorable dining experiences.
• Ability to stay calm, organized and solutions-focused during busy service.
• Understanding of restaurant operations, cost control and commercial performance.
• Experience using point-of-sale systems.
• Current Queensland Responsible Service of Alcohol certificate.

Responsibilities

• Lead service on the floor and set the tone for guest experience.
• Coordinate the team across each shift to keep service running smoothly.
• Help strengthen restaurant performance through efficient operations.
• Build strong product knowledge across the team.
• Support revenue opportunities and cost control.

Skills

Supervisory experience

Leadership

Communication skills

Passion for food & wine

Calm under pressure

Cost control knowledge

POS experience

RSA certificate

Job description

Crystalbrook Collection is seeking a Food & Beverage Supervisor to lead the Flynn’s Italian service on a rotating 24–38 hour weekly schedule in Cairns. You’ll guide the floor team, ensure warm, attentive guest experiences and coordinate service flow each shift.

You will drive operational efficiency, recognise revenue opportunities and nurture product knowledge across the team to elevate the guest journey in a vibrant hospitality environment.