F&B Supervisor — Lead Guest Service & Team Growth

Rydges Hotels & Resorts; Lovedale; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Team discounts

Half-price hotel stays

Movie tickets

Thredbo savings

Career progression

Community involvement

EVT network access

Job summary

Rydges Resort Hunter Valley is seeking a Gather Food & Beverage Supervisor to lead the front-of-house during evening service, guiding a team to deliver exceptional guest experiences in Gather and Vista Lounge.

You will supervise operations, ensure service standards, manage rosters, safety, and coordinate with the kitchen while leveraging local wines and seasonal menus. Join EVT network for growth and employee discounts.

Qualifications

• Experience as Food & Beverage Supervisor or Team Leader in hospitality.
• Strong knowledge of restaurant operations and guest service standards.
• Experience with POS systems and cash handling.
• RSA certification; food safety certification desirable.
• Full Australian working rights.

Responsibilities

• Supervise and coordinate all front-of-house operations during evening service.
• Lead, motivate, and support team members to deliver excellent customer service.
• Welcome guests, handle inquiries, and resolve concerns professionally.
• Monitor service standards, cleanliness, and compliance with policies.
• Assist with staff training, coaching, and performance management.
• Manage rosters, staff allocations, and break schedules.
• Oversee opening and closing procedures, including cash handling and end-of-shift reporting.
• Ensure compliance with food safety, liquor licensing, WHS, and RSA.
• Coordinate with the kitchen to ensure efficient service.
• Monitor stock levels and assist with ordering.
• Support the Restaurant Manager with admin tasks and duties.

Skills

F&B supervision

Team leadership

Customer service

Wine & beverage knowledge

POS & cash handling

Food safety

RSA certification

Shift management

Communication

Problem solving

Job description

Rydges Resort Hunter Valley is seeking a Gather Food & Beverage Supervisor to lead the front-of-house during evening service, guiding a team to deliver exceptional guest experiences in Gather and Vista Lounge.

You will supervise operations, ensure service standards, manage rosters, safety, and coordinate with the kitchen while leveraging local wines and seasonal menus. Join EVT network for growth and employee discounts.