F&B Supervisor — Guest Experience Leader

Sydney Zoo Pty Ltd; Sydney; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Free annual flu vaccinations

Workplace massages

Quarterly staff BBQs

Training opportunities

Fundraising events

Résumé du poste

Sydney Zoo is seeking a Food & Beverage Supervisor to lead F&B staff and uphold the highest standards of customer service within a clean, hygienic environment. The role starts as soon as possible and offers an exciting opportunity in Western Sydney.

Ideal candidates will have at least 5 years in customer service, 1+ year supervisory experience, and strong leadership and communication skills. RSA and WHS/EEO knowledge are valued assets for a safe, compliant workplace.

Qualifications

• Minimum of 5 years’ experience in a customer service environment.
• Minimum of 12 months experience in a supervisory position.
• Strong verbal communication and interpersonal skills.
• Professional personal presentation.
• Good organisational, prioritisation and multi-tasking skills.
• Able to work well both within a team environment and autonomously.
• Ability to work well under pressure.
• Good problem-solving skills with a strong attention to detail.
• Strong leadership and staff management skills.
• Legal working rights within Australia.
• Knowledge of and commitment to Workplace Health and Safety, and Equal Employment Opportunity.

Responsabilités

• Supervise all Food & Beverage staff and ensure the highest quality of customer service is provided while maintaining a clean and hygienic work environment.

Connaissances

Customer service

Supervisory experience

Leadership

Verbal communication

Interpersonal skills

Organisational skills

Multitasking

Work under pressure

Problem solving

Attention to detail

Workplace safety

Workplace equality awareness

Description du poste

Sydney Zoo is seeking a Food & Beverage Supervisor to lead F&B staff and uphold the highest standards of customer service within a clean, hygienic environment. The role starts as soon as possible and offers an exciting opportunity in Western Sydney.

Ideal candidates will have at least 5 years in customer service, 1+ year supervisory experience, and strong leadership and communication skills. RSA and WHS/EEO knowledge are valued assets for a safe, compliant workplace.