F&B Supervisor — Events & Conferencing Lead

Crown Resorts Limited; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary meals at on-site staff餐厅

Staff discounts at F&B venues

Accommodation discounts across Crown

Uniform washed and laundered for every

Shift wardrobe on-site

Group-wide recognition program

Health & wellbeing discounts

Novated leasing options

Job summary

Crown Sydney is seeking an experienced Food & Beverage Supervisor to join our Events & Banqueting team. You will lead frontline team members to deliver exceptional guest experiences at conferences, gala dinners, corporate events, weddings and other functions, while upholding Crown's premium service standards.

This full-time role is based on-site with a rotating roster. You will collaborate with Culinary, Events and Operations teams, ensure RSA and food safety compliance, and support staff

Qualifications

• Previous supervisory experience within food & beverage, events, banqueting, hotels, or a high-volume hospitality environment.

Responsibilities

• Lead and support Food & Beverage Attendants to deliver exceptional guest experiences across a variety of events and functions.
• Supervise the setup, execution, and pack down of events in accordance with Crown standards and event requirements.
• Monitor service quality and ensure all guest requests are managed professionally and efficiently.
• Support daily operations by allocating duties, coaching team members, and maintaining service excellence.
• Work closely with Culinary, Events, and Operations teams to ensure successful event delivery.
• Maintain compliance with RSA, food safety, WHS and Crown operational standards.
• Assist with training, mentoring and developing team members to achieve high performance outcomes.
• Effectively manage guest feedback and resolve operational issues as they arise.

Job description

Crown Sydney is seeking an experienced Food & Beverage Supervisor to join our Events & Banqueting team. You will lead frontline team members to deliver exceptional guest experiences at conferences, gala dinners, corporate events, weddings and other functions, while upholding Crown's premium service standards.

This full-time role is based on-site with a rotating roster. You will collaborate with Culinary, Events and Operations teams, ensure RSA and food safety compliance, and support staff