F&B Supervisor – Arakawa & Amici, Luxury Resort

RACV; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Parking onsite

Uniform

12% Superannuation

Employee benefits & discounts on RACV 

Training and career development

Employee of the month awards &recognit

Job summary

RACV Royal Pines Resort on the Gold Coast seeks an experienced Food & Beverage Supervisor to lead dinner service across Arakawa and Amici, guiding teams and delivering exceptional guest experiences in a premium resort setting.

You will manage service standards, coach staff, and collaborate with chefs and management to ensure smooth operations while driving revenue and guest satisfaction.

Qualifications

• Experience in a premium hotel/resort environment preferred.
• Proven leadership and guest service focus.
• Strong grooming and professional presentation.

Responsibilities

• Lead and motivate the F&B team to deliver exceptional dinner service across Arakawa and Amici Restaurants.
• Lead from the floor, supporting service and creating memorable guest experiences.
• Coach and develop team members, building confidence and product knowledge.
• Collaborate with chefs, restaurant management and bar teams to ensure seamless service.
• Oversee shift operations including staffing, POS, cash handling and cost control.
• Utilise food, wine and beverage knowledge to drive sales and improve restaurant performance.

Skills

Leadership

Coaching

Guest service

Communication

Time management

Relationship building

Grooming & presentation

POS systems

Cash handling

Cost control

Tools

POS systems

Job description

RACV Royal Pines Resort on the Gold Coast seeks an experienced Food & Beverage Supervisor to lead dinner service across Arakawa and Amici, guiding teams and delivering exceptional guest experiences in a premium resort setting.

You will manage service standards, coach staff, and collaborate with chefs and management to ensure smooth operations while driving revenue and guest satisfaction.