F&B Attendant — Dynamic Hospitality Career

Cucina Gc Pty Atf B&S No 1503 Trust; Brisbane; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook餐厅

Room rates for staff

Parental Leave benefits

Sustainability program

Internal mobility program

Job summary

Crystalbrook Riley in Cairns is seeking Food & Beverage Attendants for permanent part-time roles across our restaurant floor, bar and poolside areas. Positions offer between 16–32 hours per week, with one role primarily focused on poolside service.

You will welcome guests, take orders, serve food and drinks, and keep dining spaces looking pristine. A current RSA certificate, strong communication and teamwork are required, with availability across seven days, evenings, weekends and holidays.

Qualifications

• Previous experience in food and beverage service, ideally within a hotel, restaurant or resort.
• RSA certificate required.
• Ability to welcome guests, take orders and deliver attentive service.
• Clear communication and professional presentation.

Responsibilities

• Welcome guests across restaurant, bar and poolside areas.
• Take orders, prepare, and serve food and drinks.
• Maintain presentation and cleanliness of dining and poolside spaces.
• Collaborate with venue leaders and wider team to ensure smooth service.

Skills

Food & Beverage Service

RSA Certificate

Guest Service

Communication

Teamwork

Job description

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Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach, a celebration of the contemporary and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy, colour and spirit of Cairns.

Bold, stylish and effortlessly welcoming, Crystalbrook Riley is more than a hotel. It is a place to connect, celebrate and experience luxury with personality.

The Opportunity

From vibrant dining experiences to relaxed days by the pool, our Food & Beverage team brings Crystalbrook Riley’s tropical spirit to life.

We are seeking Food & Beverage Attendants for permanent part-time opportunities across our restaurant floor, bar and poolside areas. Positions offer between 16–32 hours per week, with one role primarily focused on poolside food and beverage service.

From welcoming guests and sharing menu recommendations to serving food, preparing drinks and delivering poolside refreshments, you will help make every experience feel effortless and personal. Working closely with our venue leaders and wider team, you will anticipate guest needs, keep service flowing and take pride in the presentation of our dining and poolside spaces.

The Talent

You are warm, attentive and approachable, with a natural ability to make guests feel welcome. You enjoy the variety of food and beverage service, work well with others and stay organised when the pace picks up.

For the poolside opportunity, you’ll enjoy working outdoors and know how to balance a relaxed guest experience with attentive, efficient service.

You will bring:

• Previous experience in food and beverage service, ideally within a hotel, restaurant or resort
• Confidence taking orders, recommending menu items and delivering attentive service
• Clear communication, professional presentation and an eye for detail
• A current QLD Responsible Service of Alcohol (RSA) certificate
• A positive, collaborative approach and a willingness to support the wider team
• Availability across a seven-day roster, including evenings, weekends and public holidays
• Please share your relevant experience and any preference for a particular service area in your application.

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

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