F&B Attendant: Create Memorable Guest Experiences

Mantra Group; Melbourne; Presencial; AUD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

All Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Accor Academy and Typsy training

Worldwide opportunities

Descripción de la vacante

Mantra Melbourne Airport is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages, showcasing your mastery in all things delicious while ensuring precision and guest satisfaction.

Join a collaborative team, elevate dining experiences, and contribute to successful events with thoughtful service, upselling, and proactive product knowledge.

Formación

• Proven track record in customer service within hospitality.
• Proficiency in food & beverage protocols, encompassing table service and beverage expertise.
• Flexible across early mornings, evenings, weekends and public holidays.
• RSA certification or an equivalent qualification for the country/state/territory.

Responsabilidades

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with personalised food and beverage suggestions within outlets and events.
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Conocimientos

Customer service

F&B protocols

Teamwork

RSA certification

Descripción del empleo

Mantra Melbourne Airport is seeking a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages, showcasing your mastery in all things delicious while ensuring precision and guest satisfaction.

Join a collaborative team, elevate dining experiences, and contribute to successful events with thoughtful service, upselling, and proactive product knowledge.