Food and Beverage Attendant - Melbourne Hotel

ALH Hotels; Sharon; Sur place; AUD 45 000 - 58 000; Plein temps

Avantages offerts par ce poste

Exclusive staff discounts

Endeavour Wellbeing Support

Résumé du poste

ALH Hotels in Melbourne is seeking a friendly Food & Beverage Attendant with a passion for pub food and drinks to create memorable guest experiences. You’ll be the face of the floor, delivering top-notch service while sharing product knowledge and building connections with guests.

You’ll need an RSA certificate, be flexible with availability, and enjoy working as part of a dynamic team. Gaming experience is a plus, and staff discounts through Endeavour Group programs accompany this role.

Qualifications

• RSA certificate current and valid.
• Strong guest service focus with a passion for hospitality.
• Team player with the ability to work across shifts and venues.

Responsabilités

• Be the welcoming face on the floor and connect with guests.
• Recommend meals and drinks to enhance the guest experience.
• Deliver high-quality service and maintain a lively, memorable atmosphere.
• Support gaming and wagering teams when needed and allowed by policy.

Connaissances

RSA certificate

Customer service

Team player

Flexible availability

Description du poste

About The Role

Food & Beverage Attendant | Melbourne Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A Day In The Life Of a F&B Attendant

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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