Food & Beverage Attendant — Growth, Training & Global Ops

Mantra Group; Albury City; On-site; AUD 42,000 - 58,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL)

Job summary

Mantra Albury is seeking a friendly Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will suggest standout dishes and drinks, delivering a memorable dining journey with precision and teamwork.

You will support a diverse team across outlets and events, with flexible shifts including mornings, evenings, weekends, and holidays. A passion for hospitality and excellent guest service is essential.

Qualifications

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols including table service and beverage skills
• Adaptable to early mornings, evenings, weekends and public holidays
• Possession of a valid RSA or equivalent qualification for the country/region

Responsibilities

• Create a welcoming and friendly atmosphere where you turn moments into memories
• Turn challenges into opportunities with a positive, proactive approach
• Elevate dining experiences with personalised food and beverage suggestions at outlets and events
• Upsell to enhance guest experiences rather than just drive numbers
• Proactively source information to increase product knowledge
• Confidently communicate with guests and colleagues to ensure seamless teamwork
• Maintain tidy service spaces and correctly set up/pack service areas

Skills

Customer service

Hospitality knowledge

RSA certification

Teamwork

Upselling

Job description

Mantra Albury is seeking a friendly Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will suggest standout dishes and drinks, delivering a memorable dining journey with precision and teamwork.

You will support a diverse team across outlets and events, with flexible shifts including mornings, evenings, weekends, and holidays. A passion for hospitality and excellent guest service is essential.