Expressions of Interest - Supervisor

Deutsche Post; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work certified

Extensive training and resources

Career growth opportunities

Job summary

DHL Supply Chain Australia is seeking an experienced Supervisor to lead day-to-day warehouse and transport operations across Sydney sites. You will drive safety, service and operational excellence while developing a high-performing team.

Reporting to the Operations Manager, you will manage rostering, training and performance, coordinate inventory and distribution, and act as the main contact for customer queries and escalations.

Qualifications

• Experience in a Warehouse Supervisor, Transport Supervisor, Operations Supervisor or Logistics Supervisor role.
• Experience leading teams across warehousing and transport operations.
• Strong understanding of inventory management, distribution and transport compliance.
• Proven ability to plan resources, manage competing priorities and solve operational challenges.
• Experience with workforce planning, rostering and team development.
• Strong customer focus and stakeholder management skills.
• Intermediate to advanced Microsoft Office skills.
• A proactive leadership style with a commitment to safety and continuous improvement.

Responsibilities

• Lead safe and efficient operation of the warehouse and transport function.
• Promote a strong safety and compliance culture within the team.
• Manage daily warehouse, inventory and distribution activities.
• Coordinate transport operations and ensure customer delivery requirements are met.
• Lead workforce planning, rostering, training and performance management.
• Drive operational efficiency across warehouse and transport processes.
• Oversee cycle counts, stock accuracy and inventory controls.
• Conduct operational audits and ensure compliance standards are maintained.
• Act as the key contact for customer queries and operational escalations.
• Coach, mentor and develop team members to achieve performance outcomes.
• Support continuous improvement initiatives across the site.

Skills

Warehouse leadership

Transport supervision

Team development

Inventory management

Workforce planning

Rostering

Safety culture

Stakeholder management

MS Office

Continuous improvement

Job description

About us

At DHL Supply Chain, we create competitive advantages for our customers through world-class warehousing and transport solutions. As the world's leading contract logistics provider, we combine global scale with local expertise to deliver outstanding outcomes.

DHL Supply Chain Australia is a certified Great Place to Work, with a strong focus on safety, development, inclusion and employee wellbeing.

The Opportunity

Are you an experienced Supervisor with a background in both warehousing and transport operations in 3PL environments?

We're looking for a hands-on leaders to oversee the day-to-day operations at various sites in Sydney. This role offers the opportunity to lead warehouse and transport activities, develop a high-performing team, and drive safety, service and operational excellence.

This is a unique opportunity to play a key role in a well-established operation backed by the global strength of DHL Supply Chain.

What You'll Be Doing

Reporting to the Operations Manager, you will be responsible for the safe and efficient operation of the warehouse and transport function, including:

• Leading and promoting a strong safety and compliance culture.
• Managing daily warehouse, inventory and distribution activities.
• Coordinating transport operations and ensuring customer delivery requirements are met.
• Leading workforce planning, rostering, training and performance management.
• Driving operational efficiency across warehouse and transport processes.
• Overseeing cycle counts, stock accuracy and inventory controls.
• Conducting operational audits and ensuring compliance standards are maintained.
• Acting as the key contact for customer queries and operational escalations.
• Coaching, mentoring and developing team members to achieve performance outcomes.
• Supporting continuous improvement initiatives across the site.

What You’ll Bring

• Previous experience in a Warehouse Supervisor, Transport Supervisor, Operations Supervisor or Logistics Supervisor role.
• Experience leading teams across both warehousing and transport operations.
• Strong understanding of inventory management, distribution and transport compliance.
• Proven ability to plan resources, manage competing priorities and solve operational challenges.
• Experience with workforce planning, rostering and team development.
• Strong customer focus and stakeholder management skills.
• Intermediate to advanced Microsoft Office skills.
• A proactive leadership style with a commitment to safety and continuous improvement.

Why Join DHL Supply Chain?

• Global market leader in logistics and supply chain solutions.
• Certified Great Place to Work employer.
• Opportunity to lead both warehouse and transport operations.
• Strong focus on employee development and career growth.
• Supportive team environment with extensive training and resources.
• Work for a business that values safety, respect and inclusion.