Logistics Operations Lead: Warehouse & Transport

DHL Supply Chain; Victoria; On-site; Confidential; Full time

Job description

Opportunity to join DHL in a leadership role.

Warehouse Operations | Transport Operations

As a Supervisor at DHL, you’ll overcome daily logistical challenges to ensure operations run smoothly. In a fast‑paced environment where every day is different, you’ll have the autonomy to make decisions and continually grow professionally. Use your talents to lead a committed team to greatness and drive the future of logistics using the latest technology.

Warehouse Supervisor

In this role, you will:

• Lead operations for a household name customer
• Support, manage and develop a large operational team
• Manage the allocation of appropriate resources to achieve agreed objectives and targets
• Guide the activities of coordinators to ensure customer success and achieve overall objectives
• Maintain and build on effective relationships with customers
• Meet time‑specific deadlines in a fast‑paced environment

Transport Supervisor

In this role, you will:

• Be responsible for the transport logistics and distribution of customers’ products, managing and overseeing the safe day‑to‑day operation of the warehouse
• Focus on and commit to leading and driving a safety and compliance culture
• Develop and manage the overall operation, ensuring maximum optimisation of warehouse, stock and equipment
• Ensure cycle counts are completed and any concerns are actioned
• Conduct regular audits
• Act as the key point of contact for customer and warehouse escalations
• Develop, coach and support all members of your team

Benefits

• A world‑class training program to expand your skillset and drive your career forward
• Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
• Staff engagement opportunities including monthly site lunches, competitions and events
• Employee of the month and employee of the year recognition
• Impressive staff discounts at many of our customers

About You

• Experience working in a 3PL warehouse/transport company
• Proven performance management and strong leadership experience
• Highly experienced in building and maintaining customer relationships
• Demonstrated knowledge and use of a WMS System – ideally Manhattan
• Proven continuous improvement and problem‑solving skills
• Confident and able to engage, motivate and lead people to achieve individual and team goals
• A passion for managing team dynamics
• High‑level planning and organisational skills to ensure operational excellence
• Superior software skills (Word, Excel, PowerPoint & Outlook)
• Police clearance required for this position, completed during the recruitment process

We are the world’s leading contract logistics company and value each other’s differences while recognising individual strengths. We work hard to make a career with DHL as satisfying and successful as it can be.

DHL Supply Chain is committed to fostering an environment where employees feel comfortable balancing priorities, work commitments and well‑being with support from management. Flexible working arrangements are tailored to individual role requirements.