Export Operations Specialist - Global Freight Forwarding

JAS Forwarding Worldwide; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

JAS Forwarding Worldwide is seeking a detail-oriented export coordinator to manage end-to-end export shipments from booking to final delivery. The role emphasizes delivering exceptional customer service in a fast-paced freight forwarding environment, ensuring on-time and compliant shipments.

Ideal candidates bring export experience (air/ocean), strong communication skills, and a proactive approach to issue resolution, documentation, and stakeholder coordination.

Qualifications

• Experience in handling export shipments (airfreight/ocean freight) end-to-end.
• Strong customer service and relationship management abilities.
• Excellent written and verbal communication; highly organized and detail oriented.

Responsibilities

• Manage export shipments from booking through to final delivery.
• Prepare and coordinate export documentation accurately and within required timeframes.
• Liaise with customers, carriers, overseas agents and service providers.
• Arrange cargo collections and monitor shipment progress.
• Track shipments and provide proactive status updates to clients.

Skills

Export shipping experience

Customer service

Communication skills

Attention to detail

Multitasking

Administration

Tools

CargoWise

Job description

JAS Forwarding Worldwide is seeking a detail-oriented export coordinator to manage end-to-end export shipments from booking to final delivery. The role emphasizes delivering exceptional customer service in a fast-paced freight forwarding environment, ensuring on-time and compliant shipments.

Ideal candidates bring export experience (air/ocean), strong communication skills, and a proactive approach to issue resolution, documentation, and stakeholder coordination.