Export Operator

rhe; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Rhe, in Melbourne, Australia, seeks an experienced international freight forwarder to coordinate air and sea export shipments from booking through departure. You will prepare export documentation and liaise with airlines, carriers, and customers to ensure on-time delivery.

You bring 2–4 years in international freight forwarding, proficiency with CargoWise One or similar, and strong communication, attention to detail, and the ability to juggle competing priorities in a fast-paced environment.

Qualifications

• 2-4 years' experience in international freight forwarding.
• Experience managing air and/or sea freight export shipments.
• Strong knowledge of export documentation and freight forwarding processes.
• Experience using CargoWise One or a similar freight management system.
• Excellent communication and customer service skills.
• Strong attention to detail and organisational abilities.
• The ability to manage competing priorities in a fast-paced environment.
• A proactive and solutions-focused approach to your work.

Responsibilities

• Coordinate air and sea freight export shipments from booking through to departure.
• Prepare and process export documentation accurately and on time.
• Arrange bookings with airlines, shipping lines, transport providers, and overseas partners.
• Monitor shipment progress and proactively manage delays or exceptions.
• Liaise with customers, overseas offices, suppliers, and carriers.
• Ensure shipment milestones are updated and maintained within operational systems.
• Manage customer enquiries and provide timely shipment updates.
• Verify shipping instructions and ensure compliance with company and regulatory requirements.
• Support billing, reporting, and operational administration activities.

Skills

Export docs

International freight

Communication

Attention to detail

Prioritization

Tools

CargoWise One

Job description

What You Can Expect :

• Coordinate air and sea freight export shipments from booking through to departure.
• Prepare and process export documentation accurately and on time.
• Arrange bookings with airlines, shipping lines, transport providers, and overseas partners.
• Monitor shipment progress and proactively manage delays or exceptions.
• Liaise with customers, overseas offices, suppliers, and carriers.
• Ensure shipment milestones are updated and maintained within operational systems.
• Manage customer enquiries and provide timely shipment updates.
• Verify shipping instructions and ensure compliance with company and regulatory requirements.
• Support billing, reporting, and operational administration activities.

What You Bring :

• 2-4 years' experience in international freight forwarding.
• Experience managing air and/or sea freight export shipments.
• Strong knowledge of export documentation and freight forwarding processes.
• Experience using CargoWise One or a similar freight management system.
• Excellent communication and customer service skills.
• Strong attention to detail and organisational abilities.
• The ability to manage competing priorities in a fast-paced environment.
• A proactive and solutions-focused approach to your work.