Export Coordinator

people2people; Melbourne; Hybrid; AUD 48,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Superannuation

Contract through January 2027

Job summary

people2people is partnering with a well-established global freight forwarding and logistics organisation seeking an experienced Export Operator to join their Melbourne operations team. This contract role covers air and sea export duties, from bookings through to departure, with a focus on customer service, accuracy and timely updates.

Hybrid working is available, the role offers a competitive hourly rate ($35-$38) plus super and contracts through to January 2027.

Qualifications

• Previous experience within freight forwarding export operations.
• Exposure to air freight, sea freight or both.
• Strong understanding of export documentation and freight processes.
• Excellent communication and customer service skills.
• High attention to detail and strong organisational abilities.
• The ability to manage multiple priorities in a fast-paced environment.
• CargoWise experience is highly regarded.
• A proactive and solutions-focused approach to operations.

Responsibilities

• Coordinating air and sea export bookings.
• Arranging carrier bookings with airlines, shipping lines and co-loaders.
• Organising transport, cargo receivals and shipment scheduling.
• Preparing and checking export documentation, including Air Waybills and Bills of Lading.
• Monitoring shipment progress and managing operational milestones.
• Providing timely updates to customers, agents and stakeholders.
• Liaising with overseas offices, customs brokers and service providers.
• Assisting with job costing and invoicing activities.
• Maintaining accurate records within CargoWise.
• Supporting the wider export team to achieve operational deadlines and KPIs.

Skills

Export operations

Air freight

Sea freight

Customer service

Multi-tasking

Attention to detail

Problem solving

CargoWise

Tools

CargoWise

Job description

Immediate Start | Melbourne
Hybrid Working Available
$35 - $38 per hour + Super
Contract until January 2027

people2people is partnering with a well-established global freight forwarding and logistics organisation seeking an experienced Export Operator to join their Melbourne operations team.

This is an excellent opportunity for a freight forwarding professional looking for a long-term contract role with an immediate start. Working across both air and sea export operations, you'll join a supportive team environment where you'll play a key role in coordinating shipments, managing customer expectations and ensuring operational excellence.

The Role

Reporting to the Export Manager, you will be responsible for coordinating export shipments from booking through to departure, while maintaining a high level of customer service and operational accuracy.

• Coordinating air and sea export bookings


• Arranging carrier bookings with airlines, shipping lines and co-loaders


• Organising transport, cargo receivals and shipment scheduling


• Preparing and checking export documentation, including Air Waybills and Bills of Lading


• Monitoring shipment progress and managing operational milestones


• Providing timely updates to customers, agents and stakeholders


• Liaising with overseas offices, customs brokers and service providers


• Assisting with job costing and invoicing activities


• Maintaining accurate records within CargoWise


• Supporting the wider export team to achieve operational deadlines and KPIs

About You

• Previous experience within freight forwarding export operations


• Exposure to air freight, sea freight or both


• Strong understanding of export documentation and freight processes


• Excellent communication and customer service skills


• High attention to detail and strong organisational abilities


• The ability to manage multiple priorities in a fast-paced environment


• CargoWise experience is highly regarded


• A proactive and solutions-focused approach to operations

What's on Offer?

• Contract through to the end of January 2027


• $35 - $38 per hour + superannuation


• Hybrid working opportunities


• Join a respected global logistics business


• Supportive and collaborative team culture


• Opportunity to further develop your air and sea freight knowledge