Export Operator - Air & Sea Logistics (Hybrid, Jan 2027)

people2people; Melbourne; Hybrid; AUD 48,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Contract until Jan 2027

Competitive hourly rate

Global logistics employer

Supportive team culture

Job summary

people2people is partnering with a global freight forwarding and logistics organisation seeking an experienced Export Operator in Melbourne. You will manage air and sea export shipments, coordinate bookings, documentation, and customer communications to ensure smooth operations.

This contract role offers hybrid working, immediate start, and a competitive hourly rate. You will contribute to a high-performing team focused on accuracy and timely delivery of shipments.

Qualifications

• Experience in freight forwarding export operations.
• Exposure to air freight, sea freight or both.
• Strong understanding of export documentation and freight processes.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate air and sea export bookings from booking to departure.
• Arrange carrier bookings with airlines, shipping lines and co-loaders.
• Organise transport, cargo receivals and shipment scheduling.
• Prepare and check export documentation (Air Waybills, Bills of Lading).
• Monitor shipment progress and milestones; provide updates to customers and stakeholders.
• Liaise with overseas offices, customs brokers and service providers.
• Assist with job costing and invoicing activities.
• Maintain accurate records in CargoWise.
• Support the export team to meet deadlines and KPIs.

Skills

Export operations

Freight forwarding

Air/Sea freight

Documentation

Customer service

CargoWise

Tools

CargoWise

Job description

people2people is partnering with a global freight forwarding and logistics organisation seeking an experienced Export Operator in Melbourne. You will manage air and sea export shipments, coordinate bookings, documentation, and customer communications to ensure smooth operations.

This contract role offers hybrid working, immediate start, and a competitive hourly rate. You will contribute to a high-performing team focused on accuracy and timely delivery of shipments.