Experienced Housekeeper

Surf Beach Motel; Port Macquarie; In loco; AUD 32.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Award wage plus penalty rates for Week

Descrizione del lavoro

Surf Beach Motel Port Macquarie is seeking a dedicated Housekeeper to clean guest rooms, laundry and public areas to a high standard. You will work a 38-hour full-time roster on a 7-day rotating schedule, including weekends and public holidays, 8am–4pm, reporting to the on-site manager.

Training and uniform are provided to support consistent room presentation. Ideal candidates have motel/hotel housekeeping experience, strong attention to detail and reliability.

Competenze

• Previous housekeeping experience in a motel, hotel or similar.
• Great attention to detail and pride in your work.
• Honest, reliable and trustworthy.
• Organised, efficient and good with time.
• Friendly with good communication skills.
• Physically fit for a busy role (bending, lifting, standing and walking).
• Available for a 7-day rotating roster, including weekends and public holidays.
• Knowledge of safe chemical use is desirable.
• Experience with laundry operations is desirable.
• Having your own transport is advantageous.

Mansioni

• Clean and present guest rooms to a consistently high standard.
• Clean bedrooms, bathrooms, kitchenettes and floors; vacuum and mop.
• Make beds with fresh linen and restock amenities.
• Dust and clean furniture, mirrors, glass and fittings.
• Check rooms against room-ready checklist before marking as ready.
• Wash, dry, fold and store linen and towels daily.
• Keep common areas, reception and pathways clean and tidy.
• Report maintenance issues, damage or missing items promptly.

Conoscenze

Housekeeping experience

Attention to detail

Honest and reliable

Organised and efficient

Friendly with good communication

Physically fit

Available for 7-day roster

Chemical safety knowledge

Laundry operations experience

Own transport

Descrizione del lavoro

Job Description: Housekeeper (Full-Time)

Surf Beach Motel Port Macquarie · 64 Burrawan Street, Port Macquarie NSW 2444

Position details

Position

Housekeeper

Employment type

Full-time, 38 hours per week

Roster

7-day rotating roster, including weekends and public holidays, between 8am and 4pm

Reports to

On-site Manager

Award

Hospitality Industry (General) Award

Pay

[Pay rate]/hour plus penalty rates under the award, or [annual salary]

Location

Surf Beach Motel Port Macquarie. 64 Burrawan Street , Port Macquarie , NSW 2444

Start date

Immidiate

About us

Surf Beach Motel is a family-owned group that began in Coffs Harbour in 2005 and now runs motels in Port Macquarie, Newcastle and Tweed Heads. Our Port Macquarie motel has renovated rooms, 700 m from Oxley Beach. We’re a clean, simple, good-value motel. Guests check themselves in, so a spotless, well-presented room is the first thing they judge us on.

Purpose of the role

To clean and present guest rooms, laundry and common areas to a consistently high standard, so every guest walks into a room that looks exactly like the photos.

Key responsibilities

Guest rooms

• Clean rooms to the daily schedule: check-outs, stayovers

• Clean bedrooms, bathrooms, kitchenettes and floors, including vacuuming and mopping

• Make beds to our standard with fresh linen

• Dust and clean furniture, mirrors, glass and fittings

• Restock guest amenities, tea, coffee and supplies

• Check every room against our room-ready checklist before marking it ready

Daily workflow

• Start each day from the housekeeping list, and check the key return box at reception to confirm which guests have checked out

• Note any special requests on the list (for example early check-in or a ground floor room) and prioritise those rooms

• Tell the On-site Manager as soon as a room is ready, especially for early arrivals

Laundry

• Wash, dry, fold and store linen and towels daily

• Keep the laundry tidy and report low stock or damaged linen

Common areas and reception

• Keep reception, paths, stairs, the car park and outside areas clean and tidy

• Empty bins and dispose of waste and recycling correctly

Maintenance and quality

• Report any maintenance issues, damage or missing items straight away (with a photo where possible)

• Hand in lost property to the On-site Manager

• Report any signs of smoking, pets or damage that may affect a bond

Guests

• Greet guests politely and help where possible, or direct them to the On-site Manager

• Respect guest privacy and property at all times

Key skills and qualities

Essential

• Previous housekeeping experience in a motel, hotel or similar

• Great attention to detail and pride in your work

• Honest, reliable and trustworthy

• Organised, efficient and good with your time

• Friendly, with good communication skills

• Physically fit for a busy, active role (bending, lifting, standing and walking for long periods)

• Available for a 7-day rotating roster, including weekends and public holidays

Desirable

• Knowledge of safe chemical use

• Experience with laundry operations

• Your own transport

Work health and safety

• Follow safe work procedures, including safe lifting and manual handling

• Use cleaning chemicals correctly, following labels and safety data sheets, and wear the protective equipment provided

• Report hazards, incidents and injuries to the On-site Manager straight away

Standards we measure

• Rooms ready by check-in time (2pm)

• Every room passes the room-ready checklist

• Guest feedback and reviews mentioning cleanliness

• Maintenance issues reported the same day

• Linen and amenity stock kept at the right levels

What we offer

• Stable full-time hours in a small, friendly, family-owned team

• Award wage plus penalty rates for weekends and public holidays

• Training in our room standards and systems

• Uniform provided

This job description outlines the main duties of the role. Other reasonable duties may be asked of you from time to time.