Experienced Business Development Manager

Nurturing Home Care; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible working arrangements

Employee assistance programs

Job summary

Nurturing Home Care is seeking an Experienced NDIS Business Development Manager to accelerate growth in aged and disability support services. Based in Springwood, QLD, you will identify market opportunities, build partnerships and develop sustainable revenue streams to extend our reach and impact in the community.

You will lead strategic business development, manage key stakeholders, and drive growth while upholding our compassionate, person-centred mission.

Qualifications

• Proven track record of success in business development in aged care or disability services.
• 5+ years in NDIS sales or account management roles.
• Strong understanding of funding models and regulatory requirements.
• Excellent relationship-building and stakeholder management.
• Ability to develop strategic business plans and drive growth targets.
• Commercial acumen including pricing and contracts.
• Clear written and verbal communication; ability to present business cases.
• Organised with solid project management; able to handle multiple initiatives.

Responsibilities

• Identify and pursue new business opportunities within aged and disability support.
• Develop and implement growth plans to expand services.
• Build relationships with government, referral partners, and clients.
• Prepare compelling proposals and pitches for partners.
• Conduct market research and competitive analysis for strategy.
• Coordinate with operations to align service delivery with commitments.
• Develop marketing strategies to raise brand visibility.
• Monitor pipeline and performance metrics; report progress.
• Negotiate contracts to secure favourable terms and outcomes.
• Contribute to policies and processes that support sustainable growth.

Skills

NDIS knowledge

Stakeholder management

Strategic planning

Contract negotiation

CRM proficiency

Tools

CRM systems

Microsoft Office

Job description

Experienced NDIS Business Development Manager

Nurturing Home Care is a dedicated provider of aged and disability support services, committed to delivering compassionate, person-centred care to vulnerable members of our community. We believe that quality care begins with quality people, and we are proud to foster a workplace culture that values empathy, professionalism, and continuous improvement. Our mission is to enhance the lives of those we serve by providing exceptional support services that promote independence, dignity, and wellbeing.

About the role

We are seeking an Experienced NDIS Business Development Manager to join Nurturing Home Care on a full-time basis, based in Springwood QLD 4127. This is a strategic position that plays a crucial role in driving the growth and expansion of our aged and disability support services. You will be instrumental in identifying new market opportunities, building strong partnerships, and developing sustainable revenue streams that enable us to extend our reach and impact within the community. This role combines business acumen with a genuine passion for improving outcomes for vulnerable clients.

Key responsibilities

• Identify, evaluate and pursue new business opportunities within the aged and disability support sector
• Develop and implement strategic business development plans to achieve growth targets and expand service offerings
• Build and maintain strong relationships with key stakeholders, including government agencies, referral partners, corporate clients and community organisations
• Prepare and present compelling business proposals and pitches to prospective clients and partners
• Conduct market research and competitive analysis to inform strategic decision-making
• Collaborate with operational teams to ensure service delivery aligns with business commitments and client expectations
• Develop and implement marketing strategies to enhance brand awareness and visibility
• Monitor and report on business development activities, pipeline opportunities and performance metrics
• Negotiate contracts and agreements with clients and partners to ensure favourable commercial outcomes
• Contribute to the development of business policies, procedures and processes that support sustainable growth

What we're looking for

• Proven track record of success in business development within the aged care, disability support or community services sector
• 5+ years' experience in a business development around NDIS. sales or account management role, ideally within the health, aged care or disability services industries
• Strong knowledge of the aged and disability support landscape, including funding models (NDIS, aged care subsidies, private pay) and regulatory requirements
• Excellent relationship-building and stakeholder management skills, with the ability to establish trust and credibility with diverse audiences
• Demonstrated ability to develop and execute strategic business plans that drive measurable results
• Strong commercial acumen, including understanding of contract negotiation, pricing strategy and financial modelling
• Excellent written and verbal communication skills, with the ability to present compelling business cases
• Strong organisational and project management capabilities, with the ability to manage multiple initiatives simultaneously
• A genuine commitment to the mission of aged and disability support, with a person-centred approach to business development
• Proficiency with CRM systems, Microsoft Office and business development tools
• Willingness to travel within Queensland as required
• Current driver's licence and reliable transport

What we offer

Nurturing Home Care is committed to supporting the professional development and wellbeing of our team members. We offer a competitive salary package commensurate with experience, along with a range of benefits designed to enhance your working life. These include opportunities for professional development and training, flexible working arrangements where possible, and access to employee assistance programmes. We foster a collaborative and supportive workplace culture where your contributions are valued and recognised. We are committed to creating an inclusive environment where all employees feel respected and supported in their roles. If you require any adjustments or additional support during the recruitment process, we welcome hearing from you.