Experience Medical Receptionist

betterhealth greenhills; Maitland; On-site; AUD 48,000 - 62,000; Full time

Job summary

Better Health Greenhills in East Maitland, NSW seeks an experienced Medical Receptionist to join our team. The role focuses on delivering exceptional patient care, managing appointments, and supporting the smooth running of our practice.

You will greet patients, handle bookings and records, perform general admin tasks, and liaise with medical staff to maintain efficient workflow. A friendly, empathetic approach is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Proficiency with medical software and computer systems.
• Friendly, professional and empathetic with patients.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule appointments and manage bookings and patient records.
• Assist with general admin duties (filing, photocopying, data entry).
• Provide exceptional customer service to patients.
• Maintain a clean, organised reception area.
• Liaise with medical staff to ensure smooth workflow.

Skills

Communication

Organisational skills

Multitasking

Medical software

Empathy

Regulatory knowledge

Tools

Medical software systems

Job description

We are seeking a friendly and efficient Experienced Medical Receptionist to join our team at Better Health Greenhills in East Maitland, NSW. This administration role is essential in providing exceptional patient care and supporting the smooth running of our medical practice.

What you'll be doing

• Greeting patients and visitors in a warm and professional manner
• Scheduling appointments, handling booking inquiries and managing patient records
• Assisting with general administrative duties such as filing, photocopying and data entry
• Providing exceptional customer service to all patients
• Maintaining a clean and organised reception area
• Liaising with medical staff to ensure efficient workflow

What we're looking for

• Previous experience as a medical receptionist or in a customer service role
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Proficiency in using medical software and computer systems
• A friendly, professional and empathetic approach when dealing with patients
• Knowledge of medical terminology and healthcare industry regulations

What we offer

At Better Health Greenhills, we are committed to providing a supportive and rewarding work environment. You will have access to ongoing training and development opportunities, competitive remuneration, and flexible working arrangements to help you maintain a healthy work-life balance.

About us

Better Health Greenhills is a leading medical practice dedicated to providing high-quality healthcare to the local community. With a team of experienced and compassionate medical professionals, we are committed to delivering exceptional patient-centred care and contributing to the overall wellbeing of our community.