Executive Support to Centre Director & Board Secretariat

Refugee Advice And Casework Service; Sydney; Hybrid; AUD 60,000 - 73,000; Full time

Benefits offered by this job

Salary packaging

Additional leave

Wellbeing program

Study leave

Growth opportunities

Job summary

Refugee Advice And Casework Service (RACS) is seeking an Executive Support to the Centre Director in Randwick. You will manage the Centre Director’s diary, inbox and meetings, and act as secretariat to the Board, ensuring priorities guide decisions and actions across governance and advocacy.

This full-time, 12-month contract offers hybrid work in Sydney with travel to Parramatta and Auburn locations as needed.

Qualifications

• Executive support experience: high-level executive or senior administrative support.
• Board or Committee secretariat experience, including minute-taking.
• Ability to build trusted relationships with diverse stakeholders.
• Proven track record of following up decisions to completion.
• Sound judgement and discretion with confidential information.
• Autonomy and proactive problem solving.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Office and digital document management.
• Interest in refugee and asylum policies and sector context.
• Commitment to RACS values and trauma-informed practice.

Responsibilities

• Provide proactive diary management for the Centre Director, prioritising appointments and coordinating competing demands.
• Manage the Centre Director’s inbox: monitor correspondence, draft responses, and resolve routine matters directly so the CD’s attention stays on decisions only they can make.
• Prepare correspondence, briefing notes, reports and presentations on behalf of the CD.
• Coordinate internal and external meetings for the CD, including agendas, papers, minutes and logistics.
• Arrange travel and logistics for the CD, including visits to interstate and internationally to attend parliamentary inquiries, sector conferences and community events.
• In consultation with the Head of Engagement and Communications, help the CD respond to media requests.
• Act as a key point of contact between the CD and internal and external stakeholders, representing RACS with professionalism and confidentiality at all times.
• Triage incoming requests against RACS’s strategic priorities and advocacy agenda, bringing urgent or high‑stakes matters to the CD’s attention quickly.
• Prepare, collate and distribute Board and Committee agendas, papers and correspondence in line with governance requirements and timeframes.
• Attend Board meetings as required and prepare accurate, high‑quality minutes and action registers.
• Work with the Philanthropy Manager to maintain a calendar of funding agreement milestones and reporting deadlines, and coordinate input from across RACS teams for reports and acquittals.
• Support the CD’s relationships with funders, philanthropic partners and pro bono firms, including preparing briefings ahead of meetings.

Job description

Refugee Advice And Casework Service (RACS) is seeking an Executive Support to the Centre Director in Randwick. You will manage the Centre Director’s diary, inbox and meetings, and act as secretariat to the Board, ensuring priorities guide decisions and actions across governance and advocacy.

This full-time, 12-month contract offers hybrid work in Sydney with travel to Parramatta and Auburn locations as needed.