Executive Support & Front Office Lead

seek.com.au; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Supportive team environment

Ownership of your work

Stability and structure

Professional and reliable workplace

Job summary

Seek.com.au in Melbourne's Hawthorn office is seeking a dedicated Front of House & Executive Support Manager to help run a professional, client‑facing environment.

You will greet clients, manage calls and emails, coordinate appointments, prepare meeting materials, and support advisers while maintaining accurate records and a well‑presented office. The ideal candidate is warm, proactive, highly organised, and able to work independently.

Qualifications

• Experience in client service, administration or office coordination.
• Strong written and verbal communication skills.
• High level of organisation and attention to detail.
• Ability to manage competing priorities and work independently.
• Confidence to be assertive when required.
• Experience in financial services is advantageous but not essential.

Responsibilities

• Greet clients with professionalism and warmth.
• Manage incoming calls, emails and client enquiries.
• Provide patient, supportive assistance to clients.
• Coordinate client appointments, confirmations and follow‑ups.
• Collate documentation, packs and meeting materials.
• Maintain office organisation and presentation.
• Support advisers with administrative tasks and workflow management.
• Maintain accurate records and data entry across systems.

Skills

Client service

Administration

Communication

Organisation

Prioritisation

Assertive

Financial services experience

Job description

Seek.com.au in Melbourne's Hawthorn office is seeking a dedicated Front of House & Executive Support Manager to help run a professional, client‑facing environment.

You will greet clients, manage calls and emails, coordinate appointments, prepare meeting materials, and support advisers while maintaining accurate records and a well‑presented office. The ideal candidate is warm, proactive, highly organised, and able to work independently.