Executive Personal Assistant & Family Home Manager

Work Initiatives; Melbourne; On-site; AUD 100,000 - 120,000; Full time

Job summary

Work Initiatives in Melbourne seeks a reliable Personal Assistant / House Manager to provide comprehensive personal, family and household support. You will manage driving, schedules, travel and concierge services for the Principal and family in Melbourne.

The role requires independence, Mandarin and English communication, and experience with household administration and driving; visa or sponsorship not offered. Salary AUD 100,000–120,000 per year.

Qualifications

• Diploma or equivalent qualification in Hospitality, Business Administration, Communications or related discipline.
• At least 3 years of relevant experience in personal or executive assistance, household administration, hospitality or other service-oriented roles.
• Experience supporting senior executives, directors or private families is advantageous.
• Fluent Mandarin and professional English communication skills are essential.
• Valid Australian driver’s licence with a safe driving record and confidence in transporting children.
• Valid Working with Children Check and National Police Check, or willingness to obtain them.
• Willingness to accompany the family on domestic and international travel.
• Able to commute to Brighton, VIC 3186.

Responsibilities

• Provide safe and punctual transportation for the Principal, family members and children, including school runs, appointments, activities, events and other family requirements.
• Plan routes and monitor traffic conditions to ensure timely arrival.
• Exercise good, confident and safety-conscious driving skills at all times.
• Ensure the assigned vehicle is clean, presentable and ready for use.
• Co-ordinate vehicle servicing and maintenance arrangements when required.
• Manage and co-ordinate the Principal’s and family’s calendars, appointments and schedules.
• Arrange medical, school, personal and other appointments as required.
• Provide reminders and ensure necessary arrangements are made in advance.
• Manage changes to schedules and respond promptly to last-minute requirements.
• Keep track of upcoming commitments and follow up on outstanding arrangements.
• Co-ordinate domestic and international travel arrangements for the Principal and family.
• Arrange flights, accommodation, airport transfers and local transportation.
• Prepare travel itineraries and co-ordinate relevant travel information.
• Manage restaurant reservations, activities, appointments and other concierge requests.
• Monitor travel plans and assist with last-minute changes where necessary.
• Accompany the family on domestic and international travel when required.
• Provide family, logistical and concierge support throughout the trip.
• Manage grocery shopping and other routine household purchases.
• Handle personal purchases, collections, deliveries and general errands.
• Assist with reservations, bookings and other personal arrangements.
• Co-ordinate day-to-day family requirements and ensure proper follow-through.
• Provide practical assistance with other personal or family matters when required.
• Manage and co-ordinate household workers, including cleaners and other household support staff.
• Assist with sourcing, interviewing and recruiting suitable household workers when required.
• Co-ordinate contractors, maintenance workers and external service providers.
• Arrange household repairs, maintenance and servicing.
• Monitor assigned work and follow up to ensure it is completed satisfactorily and on time.
• Maintain appropriate records and contacts for household workers and service providers.
• Assist with children’s schedules, school runs, appointments and activities when required.
• Ensure children’s safety and security by accompanying them to activities or appointments when needed.
• Provide responsible general support and supervision where appropriate.
• Maintain appropriate professional boundaries and respect the Principal and family’s preferences and routines.
• Enjoy working with children and interact with them in a patient and professional manner.
• Maintain organised records of appointments, bookings, travel and household arrangements.
• Assist with correspondence and documentation, including receipts and records for approved personal and household expenditure.
• Monitor assigned tasks and follow through until completion.
• Handle personal and family information with strict confidentiality and discretion.
• Multi-task effectively and remain flexible in undertaking a broad range of duties assigned by the Principal.
• Perform other reasonable personal, family or household duties as required.
• Annual salary of AUD $100,000-$120,000.
• Full-time employment in Melbourne, Victoria.
• Opportunity to work in a varied Personal Assistant / House Manager role.
• Opportunity to accompany the family on domestic and international travel.

Skills

Mandarin fluency

Professional English

Organisational skills

Time management

Discretion & integrity

Calm & patient

Privacy respect

Education

Diploma or equivalent (Hospitality/Business/Communications)

Tools

Navigation apps

Scheduling apps

Job description

Work Initiatives in Melbourne seeks a reliable Personal Assistant / House Manager to provide comprehensive personal, family and household support. You will manage driving, schedules, travel and concierge services for the Principal and family in Melbourne.

The role requires independence, Mandarin and English communication, and experience with household administration and driving; visa or sponsorship not offered. Salary AUD 100,000–120,000 per year.