Assistant House Manager

Verbind Partners; Melbourne; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Job summary

Verbind Partners in Melbourne’s inner south-east seeks an experienced Assistant House Manager for a private family household. You will lead day-to-day operations, supervise the housekeeping team, and maintain high standards across multiple properties, with occasional travel and events support.

The role requires private service or estate management experience, strong organisation, tech savvy with Xero familiarity, and a proactive, autonomous approach. A driver’s license and checks are mandatory.

Qualifications

• Experience in private service, estate management or luxury hospitality.
• Proven ability to lead and coordinate housekeeping or service staff.
• Strong organisational skills and attention to detail.
• Experience with formal entertaining and private household operations.
• Proactive, self-directed approach and ability to work autonomously.

Responsibilities

• Oversee daily household operations and support the House Manager.
• Supervise, train and coordinate the housekeeping team.
• Maintain high standards for housekeeping, laundry, linen and wardrobe.
• Manage inventories, supplies, ordering and systems.
• Coordinate contractors and service providers.
• Support entertaining, events and guest service.
• Manage household technology including Wi-Fi, AV, lighting and security.
• Process invoices and assist with monthly reporting in Xero.
• Prepare residences for travel and oversee vehicle upkeep.
• Develop and maintain household schedules, SOPs and procedures.
• Support operation of multiple private residences.

Skills

Private service experience

Estate management

Yachting or luxury hospitality

Staff leadership

Organisation & planning

Tech troubleshooting

Formal service & entertaining

Autonomy

Multi-property operations

Tools

Xero

Job description

$100,000–$120,000 + super, company vehicle, mobile

Verbind Partners is seeking an experienced and proactive Assistant House Manager to join a private family household in Melbourne’s inner south-east.

You will oversee day-to-day household operations, lead the housekeeping team and help maintain the exceptional standards expected within a private residence. The household also has additional properties requiring occasional support.

The Role

• Overseeing daily household operations and supporting the House Manager
• Supervising, training and coordinating the housekeeping team
• Maintaining exceptional housekeeping, laundry, linen and wardrobe standards
• Managing household inventories, supplies, ordering and operational systems
• Coordinating contractors, maintenance and service providers
• Supporting formal entertaining, events and guest service
• Managing household technology, including Wi-Fi, AV, lighting and security systems
• Processing invoices, coding transactions and assisting with monthly reporting in Xero
• Preparing residences for family travel and overseeing vehicle upkeep
• Developing and maintaining household schedules, procedures and SOPs
• Supporting the operation of multiple private residences

About You

• Previous experience in private service, estate management, yachting or luxury hospitality
• Demonstrated experience supervising or leading housekeeping or service staff
• Strong organisational, planning and time management skills
• Confident technology and troubleshooting capabilities
• Experience with formal service and private household entertaining
• A proactive, self-directed approach with strong attention to detail
• Excellent communication skills and the ability to work autonomously
• Experience with Xero, bookkeeping, household inventories, SOPs and multi-property operations will be highly regarded.

Candidates must hold a valid Australian driver’s licence and a current Working with Children Check and National Police Check, or be willing to obtain these prior to commencement.

Why This Opportunity?

This is a genuine growth opportunity for someone looking to take the next step in their private service career. Over the first 12 months, the successful candidate will progressively assume greater responsibility, with the opportunity to develop into a broader household management position.