Executive GM: Quality, Risk & Compliance

Civic Disability Services; Sydney; On-site; AUD 150,000 - 220,000; Full time

Job summary

Civic Disability Services is seeking an experienced General Manager Quality, Risk & Compliance to lead our quality, governance, risk, safeguarding and WHS functions. You will partner with the Executive Leadership Team to embed practices that improve service delivery and outcomes for clients and staff.

You will shape strategy, oversee audits and accreditation, and advise the CEO and Board on governance challenges to support sustainable operations in a regulated sector.

Qualifications

• Executive leadership experience within disability, community services, aged care or another highly regulated environment.
• Demonstrated experience leading quality, risk, governance or compliance functions.
• Strong knowledge of regulatory and accreditation frameworks.
• Experience engaging with Boards, Executive teams, regulators and auditors.
• Ability to balance governance requirements with operational realities to deliver practical outcomes.
• Passion for improving outcomes for clients, employees and the organisation.
• Exceptional communication and stakeholder engagement skills.

Responsibilities

• Lead Civic's quality, governance, risk, safeguarding, compliance and WHS functions.
• Develop and implement strategy for quality, risk, safeguarding and WHS across the organisation.
• Oversee audits, accreditation and compliance programs and continuous improvement initiatives.
• Provide expert advice to CEO, ET and Board on governance and sector challenges.
• Partner with operational leaders to embed quality and safety into everyday practice.

Education

Tertiary qualification in Business/Quality/Risk/Health/Human Services/Law or related discipline

Job description

Civic Disability Services is seeking an experienced General Manager Quality, Risk & Compliance to lead our quality, governance, risk, safeguarding and WHS functions. You will partner with the Executive Leadership Team to embed practices that improve service delivery and outcomes for clients and staff.

You will shape strategy, oversee audits and accreditation, and advise the CEO and Board on governance challenges to support sustainable operations in a regulated sector.