Executive Concierge

ISS Global; North Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Competitive remuneration package

Company laptop and mobile

Inclusive workplace

Ongoing training and development

Career growth opportunities

Staff discounts across insurance, etc.

Work-life balance and employee safety

Job summary

ISS in North Sydney is seeking a part-time Executive Concierge to welcome visitors, manage client-facing spaces, and support events with professionalism and warmth. You will ensure meeting rooms are prepared, handle inquiries, coordinate with stakeholders, and contribute to a safe, sustainable workplace.

The role runs Wednesday to Friday, 24 hours weekly, with 8am–4pm or 10am–6pm shifts. Prior hospitality or customer service experience is essential, along with strong communication and Microsoft

Qualifications

• Proven experience in hospitality or customer service delivering exceptional experiences.
• Strong stakeholder management and communication skills.
• Excellent multitasking and time management abilities.
• Proficiency in Microsoft Office and professional presentation.
• Self-motivated team player with ability to work independently.
• Clear police check within the last 3 months and compliance with requirements.

Responsibilities

• Provide a warm, professional welcome and deliver exceptional customer service.
• Act as the primary contact for client-facing workspaces and internal events.
• Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
• Maintain corporate spaces as a showcase for visitors.
• Support client events, activations, and online community engagement.
• Monitor and manage relevant mailboxes and administrative processes.
• Drive sustainability and cost-conscious decisions in daily operations.

Skills

Hospitality experience

Customer service

Stakeholder management

Communication

Multitasking

Time management

Organisational skills

Microsoft Office

Professional presentation

Self-motivated

Tools

Microsoft Office

Job description

Create exceptional experiences. Deliver the unexpected.

Be part of something bigger. Be part of ISS.

We have an exciting opportunity for a passionate and service-driven individual to join our team as an Executive Concierge in North Sydney on a Part Time basis, working 24 hours a week between Wednesday to Friday, covering either the 8am to 4pm or 10am to 6pm shift.

As an ambassador for our brand principles and culture, you’ll play a key role in ensuring our client-facing spaces and events reflect excellence and innovation.

What You’ll Do

• Provide a warm, professional welcome and deliver exceptional customer service.
• Act as the primary contact for client-facing workspaces and internal events.
• Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
• Maintain corporate spaces as a showcase for visitors.
• Support client events, activations, and online community engagement.
• Monitor and manage relevant mailboxes and administrative processes.
• Drive sustainability and cost-conscious decisions in daily operations.

What We Offer

• Competitive remuneration package.
• Company laptop and mobile.
• Inclusive workplace that values diversity and equal opportunity.
• Ongoing training and development via our Learning Management System.
• Career growth opportunities within our global organisation.
• Staff discounts across insurance, childcare, and more.
• A strong focus on work-life balance and employee safety.

What We’re Looking For

• Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
• Strong stakeholder management and communication skills.
• Excellent multitasking, time management, and organisational abilities.
• Professional presentation and proficiency in Microsoft Office.
• Self-motivated, solution-focused team player.
• Ability to work independently and manage priorities.
• Clear police check (within the last 3 months) and meeting compliance requirements.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted