Executive Assistant to the COO

Paywise; Melbourne; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Modern office in Melbourne

Loyalty Leave

Employee benefits (salary packaging)

Ongoing training & development

Employee Assistance Program

Collaborative culture

Job summary

Paywise is seeking an Executive Assistant to support the Chief Operating Officer in Melbourne. The role focuses on prioritising, coordinating key activities, and ensuring smooth information flow across the business.

You will oversee diary management, travel arrangements, and executive communications, while building strong relationships with internal and external stakeholders. The ideal candidate will have strong judgment, discretion, and proactive problem-solving abilities.

Qualifications

• Exceptional organisational and communication skills.
• Discretion and confidentiality in handling information.
• Experience supporting senior executives or C-suite is desirable.
• Ability to manage complex calendars and travel logistics.
• Strong written and verbal communication.

Responsibilities

• Provide proactive confidential support to the COO.
• Manage executive priorities, diary commitments and communications.
• Coordinate meetings, travel arrangements and related logistics.
• Prepare presentations, reports and business correspondence.
• Build relationships with internal and external stakeholders.
• Coordinate corporate hospitality activities, memberships and events.
• Support budgeting, reporting and administrative processes.

Skills

Executive support

Diary management

Stakeholder management

Travel coordination

Confidentiality

Tools

Microsoft 365

PowerPoint

Job description

At Paywise, we're passionate about helping Australians maximise their income through salary packaging and novated leasing solutions. With a strong focus on personalised service, innovation, and people, we make it easier for individuals to access financial benefits and enjoy greater lifestyle flexibility.

As a growing organisation, our success is driven by talented people who care about delivering exceptional outcomes for our members and employer partners. We foster a collaborative and supportive culture where every team member can make a meaningful contribution, grow professionally, and be recognised for their impact.

What We Offer

• Modern office conveniently located in Melbourne Central
• Competitive salary + superannuation
• Loyalty Leave –we recognise and reward your commitment with additional paid leave the longer you stay with us
• Competitive employee benefits, including salary packaging (we practice what we preach)
• Ongoing training and developmentto build both your operational and customer skills
• Employee Assistance Program (Sonder): 24/7 confidential supportfor your mental health, wellbeing, and safety, with accessnot just for you, but also your immediate family
• A supportive, collaborative culturewherepeople are celebrated

About the Opportunity

This is a trusted role responsible for managing priorities, coordinating key activities and ensuring the smooth flow of information across the business.

In addition to executive support responsibilities, you will oversee executive team travel management and coordinate our corporate hospitality and event activities.

Key responsibilities include:

• Provide proactive and confidential support to the COO.
• Manage executive priorities, diary commitments and communications.
• Coordinate meetings, travel arrangements and related logistics.
• Prepare presentations, reports and business correspondence.
• Build and maintain effective relationships with internal and external stakeholders.
• Manage corporate hospitality activities, memberships and events.
• Support budgeting, reporting and administrative processes.
• Support the smooth and efficient operation of the COO function.

About You

You're an organised, proactive person who enjoys bringing structure and calm to a busy executive and team. You're solutions-focused, quick to anticipate what's needed, and confident working with senior stakeholders.

You might be an experienced Executive Assistant, or you might have built your career elsewhere in our industry and be ready to move into an EA role.

If you understand the industry and bring the right attributes, such as sound judgement, discretion, attention to detail and a genuine drive to make things run smoothly, we'd love to hear from you.

Essential Experience & Skills

• Exceptional organisational, communication, and relationship-building skills.
• Strong judgement with the ability to prioritise, adapt and solve problems.
• High levels of professionalism, discretion, and confidentiality.
• Excellent written communication and attention to detail.
• 2 years' experience in a senior Executive Assistant role, desirable but not essential
• Previous experience directly supporting a C-suite executive.
• Experience coordinating corporate hospitality, events, or ticket management.
• Understanding of FBT and corporate entertainment requirements.
• Experience working in a fast-growing or dynamic business environment.

Why Join Us?

This is an opportunity to work closely with a senior leader and make a meaningful impact on the success of a growing business. You'll be trusted to take ownership, exercise sound judgement and contribute to key business outcomes within a collaborative and supportive environment.

Next Steps

At Paywise, we're committed to building a diverse, inclusive workplace where everyone feels welcome and valued. We encourage applications from people of all backgrounds and experiences who are excited to grow with us.Ready to take the next step in your career?