Executive Assistant to COO

BRIDGE HOUSING; Sydney; On-site; AUD 116,000 - 121,000; Full time

Benefits offered by this job

Flexible hybrid work

Wellbeing benefits

Study support

Community impact

Collaborative culture

Above award salary

Superannuation

Salary packaging

Job summary

Bridge Housing is seeking an Executive Assistant to provide high-level executive and operational support to the Chief Operating Officer and the Customers & Communities team. This 8-month fixed-term role offers a flexible, hybrid environment and opportunities to contribute to strategic initiatives and improved customer outcomes.

You will manage the COO's diary, prepare reports and coordinate meetings while supporting travel, approvals and project coordination across the organisation.

Qualifications

• Experience providing executive, senior administrative or operational support in a busy environment.
• Exceptional organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills for reports and correspondence.
• Sound judgement, discretion and attention to detail.
• Experience coordinating projects, working groups or business initiatives.
• Strong stakeholder engagement and a customer-focused approach.
• Advanced Microsoft Office skills, particularly Outlook, Word, Excel and PowerPoint.
• Experience in community housing, governance or customer-focused services.

Responsibilities

• Manage the COO's diary, priorities and deadlines to focus on strategic priorities.
• Prepare reports, presentations, briefing papers and executive correspondence.
• Coordinate meetings, events and stakeholder engagements with agendas and follow-up actions.
• Support travel bookings, expenses and purchase orders.
• Coordinate projects and working groups, tracking progress and delivering initiatives.
• Review information and reports to support decision-making and compliance.
• Build strong relationships with internal and external stakeholders.
• Coordinate customer complaints and identify trends to improve outcomes.
• Identify ways to improve business efficiency and service delivery.
• Contribute to a positive team culture and workplace wellbeing initiatives.

Skills

Executive support

Organisational skills

Written communication

Verbal communication

Judgement & discretion

Project coordination

Stakeholder engagement

Microsoft Office

Community housing knowledge

Tools

Microsoft Office Suite

Job description

Full-time Temporary Entry Level

Posted 23 Oct 2026

Description

Role: Executive Assistant to Chief Operating Officer

Contract Type: Full-time, Fixed-term

Salary: $116,125 - $121,385/annum + Super

The opportunity

We are looking for an Executive Assistant to provide high-level executive and operational support to the COO and the broader Customers & Communities team. This is a varied and fast-paced role where you'll play a key part in supporting strategic initiatives, coordinating projects and helping the team deliver great outcomes for our customers and communities.

This is an 8-month opportunity with the potential to make a real impact while working closely with senior leaders across the organisation

What a day in the role might look like

No two days will be exactly the same, but you may be:

• Managing the COO's diary, priorities and deadlines to ensure time is focused on the most important operational and strategic priorities
• Preparing reports, presentations, briefing papers and executive correspondence
• Coordinating meetings, events and stakeholder engagements, including agendas, logistics and follow-up actions
• Supporting travel bookings, expenses, purchase orders and other operational administration.
• Coordinating projects and working groups, tracking progress and helping deliver key business initiatives
• Reviewing information and reports to support decision-making, performance monitoring and compliance requirements
• Building strong relationships with internal and external stakeholders, including partners, service providers and customers
• Coordinating customer complaints and compliments, identifying trends and opportunities to improve customer outcomes
• Identifying practical ways to improve business efficiency, service delivery and team effectiveness
• Contributing to a positive team culture and supporting workplace health, safety and wellbeing initiatives

Who we’re looking for

We’re looking for a highly organised and proactive professional who enjoys supporting leaders and teams to deliver great outcomes.

You will bring:

• Experience providing executive, senior administrative or operational support in a busy environment
• Exceptional organisational skills, with the ability to manage competing priorities, coordinate activities and meet deadlines
• Strong written and verbal communication skills, including preparing reports, presentations and professional correspondence
• Sound judgement, discretion and attention to detail
• Experience coordinating projects, working groups or business initiatives
• Strong stakeholder engagement skills and a customer-focused approach
• Advanced Microsoft Office skills, particularly Outlook, Word, Excel and PowerPoint
• Experience in community housing, governance, project coordination or customer-focused services

You do not need to meet every capability listed to apply. If the role interests you and you believe your skills and experience could transfer to this opportunity, we encourage you to submit an application.

If you require an adjustment to participate in the recruitment process, please let us know. We will work with you to identify an appropriate and confidential arrangement.

Who is Bridge Housing?

Bridge Housing is an award-winning Tier 1 Community Housing Provider in NSW. We provide safe, secure and affordable homes for people on very low to moderate incomes, helping our residents build greater stability and connection within their communities.

Our values of integrity, innovation, inclusion and impact guide how we work. They shape the decisions we make, how we support our residents and one another, and the positive difference we aim to create every day

At Bridge Housing, you will join a purpose-driven organisation where your work contributes to better outcomes for residents and communities.

Our employee benefits include:

• Flexible and hybrid working arrangements, where suitable for the role
• Additional leave and wellbeing benefits
• Learning, development and study support
• Opportunities to contribute to meaningful community outcomes
• A collaborative workplace where different experiences, perspectives and ideas are valued
• Competitive, above award salary: Grade 5 under the SCHADS Award + 10%
• Base salary starting at $116,127.44 per annum ($63.81 per hour)
• PLUS superannuation,
• PLUS not for profit salary packaging options up to $15,900

Company Overview

We are an award-wining Community Housing Provider (Tier 1 NSW) who provide safe, secure and affordable homes to people on very low to moderate incomes. We aim to provide our tenants with stability and support. Bridge Housing offers you the opportunity to be engaged in work that makes a difference to people's lives. At Bridge Housing, we value integrity, innovation and inclusion. At Bridge Housing, every one of our employees upholds these values and cares about the work we do, our tenants and their safety and wellbeing.