Executive Assistant (Student Support & Wellbeing Services).

The University of Queensland; City of Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

The University of Queensland is seeking an experienced Executive Assistant to support the Director of Student Support and Wellbeing Services. The role delivers high-level administrative support, coordinates priorities, and helps drive smooth operation across a diverse range of stakeholders.

You will manage meetings, travel, events, and confidential enquiries with discretion, demonstrate strong Microsoft Office skills, and maintain professionalism and empathy in sensitive student-related matters.

Qualifications

• Proven experience providing high-level executive and administrative support to senior leaders.
• Excellent organisational, prioritisation and time management skills.
• Excellent written and verbal communication across diverse stakeholders.
• Proficiency in Microsoft Office and other business systems.
• High level of discretion, professionalism and judgement handling confidential information.
• Ability to respond appropriately and compassionately to enquiries relating to student support and sensitive matters.
• Emotional resilience and maturity in handling distressing information.
• Commitment to confidential, responsive customer service.

Responsibilities

• Partner with the Director to provide high-level executive support.
• Coordinate meetings, events, travel, and leadership team activities.
• Build relationships with staff, students, and stakeholders.
• Manage enquiries and confidential matters with discretion.
• Contribute to the smooth operation of Student Support and Wellbeing Services.

Skills

Executive support

Discretion

Communication

Time management

Stakeholder management

MS Office

Tools

Microsoft Office

Job description

About This Opportunity

Are you an experienced Executive Assistant who thrives in a fast-paced, people-focused environment? Join Student Support and Wellbeing Services and play a pivotal role in supporting the Director while contributing to initiatives that help shape a positive and supportive student experience across UQ. As a trusted Executive Assistant, you will be at the centre of a dynamic portfolio, providing high-level executive support, managing key priorities, and helping drive the smooth operation of the office. This is an opportunity to work with a diverse range of stakeholders across the University while making a meaningful contribution to a service area that has a real impact on the UQ community. This role requires professionalism, discretion, and sound judgement, with the opportunity to work in an environment where sensitivity, empathy, and confidentiality are highly valued.

Key Responsibilities

• Partner with the Director to provide high-level executive support and ensure the effective management of priorities and commitments.
• Coordinate meetings, events, workshops, travel, and other key activities that support the work of the leadership team.
• Build strong relationships with staff, students, and stakeholders, delivering responsive and professional support.
• Act as a trusted point of contact, managing enquiries and confidential matters with discretion and sound judgement.
• Contribute to the smooth operation of Student Support and Wellbeing Services through proactive coordination, organisation, and problem-solving.

Join us in a full-time, fixed-term role through to 30 July 2027, supporting a key portfolio during a staff secondment. This position is offered at HEW Level5.

About You

• Proven experience providing high-level executive and administrative support to senior leaders.
• Exceptional organisational, prioritisation and time management skills, with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills, with the ability to build effective relationships across a diverse range of stakeholders.
• Strong proficiency in Microsoft Office and other business systems.
• A high level of discretion, professionalism and judgement when handling confidential and sensitive information.
• The ability to respond appropriately and compassionately to enquiries relating to student support, wellbeing and other sensitive matters, ensuring information is managed respectfully and escalated where required.
• Emotional resilience and maturity, with the capacity to work in an environment where you may occasionally be exposed to information that is sensitive, complex or potentially distressing in nature.
• A strong commitment to providing responsive, professional customer service while maintaining confidentiality and privacy requirements.

Other Information

• Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
• You must maintain unrestricted work rights in Australia for the duration of this appointment to apply.
• Employer sponsored work rights are not available for this appointment.
• We're dedicated to equity, diversity, and inclusion.
• We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity.
• We’re also happy to support any accessibility needs throughout the recruitment process.

Applications close 28th September 2026 at 11:00pm AEST (R-69257).

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the journey.

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.