Manager, Accessibility and Welfare

Research Management; City of Brisbane; Hybrid; AUD 120,000 - 135,000; Full time

Benefits offered by this job

Parental leave

Superannuation

Leave loading

Flexible work

Health program

Staff study program

On-campus childcare

Salary packaging

Job summary

The University of Queensland is seeking an experienced leader to head the Access and Inclusion team at St Lucia, with base salary range $120,317–$134,892 plus 17% super. The role will drive accessibility, welfare, diversity and inclusion services, reporting to the Senior Manager and guiding multidisciplinary teams across campuses.

Based at St Lucia with travel to Dutton Park, Gatton and Herston, you will shape equity and wellbeing practices, influence policy, and lead service excellence to

Qualifications

• Experience leading multidisciplinary teams delivering client-centred health, welfare or support services.
• Experience implementing disability-related legislation into policy, process and service delivery.
• Strong relationship-building and influencing skills across large organisations.
• Experience leading projects, service improvements and organisational change initiatives.
• Strategic thinking and ability to balance priorities in a fast-paced environment.
• Excellent communication skills and ability to inspire and develop high-performing teams.

Responsibilities

• Leading and developing multidisciplinary teams delivering accessibility, welfare, disability, diversity and inclusion services to students.
• Driving strategic initiatives to enhance student access, participation and success.
• Partnering with stakeholders across UQ to provide a student-centred service delivery approach.
• Leading service improvements and change management to strengthen outcomes.
• Providing specialist advice on accessibility, welfare and inclusion in line with policy and legislation.
• Fostering a culture of wellbeing and psychosocial safety with continuous professional growth.

Skills

Leadership experience

Stakeholder engagement

Multidisciplinary teams leadership

Change management

Strategic thinking

Communication skills

Accessibility and inclusion

Welfare and wellbeing

Job description

Access and Inclusion team

Drive meaningful change through accessibility, inclusion and student wellbeing leadership. Full-time, permanent with base salary in the range of $120,317 - $134,892 + 17% super (HEW Level 8). Based at our vibrant St Lucia Campus.

About This Opportunity

Join The University of Queensland’s Student Support and Wellbeing Services team in a pivotal leadership role, where you'll help shape a more inclusive, accessible and supportive student experience. Reporting to the Senior Manager, Access and Inclusion, you'll lead the multidisciplinary teams delivering accessibility, welfare, diversity and inclusion services that empower students to fully participate and succeed in university life. This is an opportunity to help shape accessibility and welfare practice at UQ and across the sector. Combining strategic leadership with service excellence, you'll influence how UQ supports students to overcome barriers to access and participation, while leading initiatives that strengthen the University's commitment to equity, inclusion and wellbeing.

Key Responsibilities

• Leading and developing multidisciplinary teams delivering accessibility, welfare, disability, diversity and inclusion services to students.
• Driving strategic and operational initiatives that enhance student access, participation and success.
• Partnering with stakeholders across UQ to foster a coordinated, student-centred approach to service delivery.
• Leading service improvement, change management and process redesign initiatives to strengthen support outcomes.
• Providing specialist advice on accessibility, welfare and inclusion matters, informed by legislative and policy requirements.
• Building a culture of wellbeing, psychosocial safety, accountability and continuous professional growth.

About You

You are an experienced and values-driven leader who is passionate about creating equitable opportunities and improving outcomes for diverse communities. You bring a collaborative leadership style, strong stakeholder engagement skills and the ability to navigate dynamic environments while maintaining a clear focus on people, service quality and impact.

You will demonstrate:

• Experience leading multidisciplinary teams delivering client-centred health, welfare or support services.
• Experience implementing disability-related legislation and standards into organisational policy, process and service delivery, gained in tertiary, education, government, health, community services or another relevant sector.
• Strong relationship-building and influencing skills, with the ability to work effectively across large and dynamic organisations.
• Experience leading projects, service improvements and organisational change initiatives.
• Strategic thinking, sound judgement and the ability to balance competing priorities in a fast‑paced environment.
• Excellent communication skills and the ability to inspire, motivate and develop high-performing teams.
• A commitment to accessibility, inclusion, student wellbeing and fostering positive outcomes for diverse communities.

This role includes the opportunity and expectation to travel to UQ campuses at Dutton Park, Gatton and Herston while being predominantly based at St Lucia.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

• Enjoy up to 26 weeks paid parental and primary care leave
• 17% super
• 17.5% leave loading
• flexible and hybrid working options
• health and wellbeing programs
• a heavily discounted Study for Staff program
• on‑campus childcare
• affordable parking
• salary packaging

Other Information

• Pre‑employment checks may include verification of the right to work in Australia, qualifications, criminal history checks, and Blue Card checks. This may also include checks relating to gender‑based violence matters or other integrity and conduct requirements.
• You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
• We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone].

Applications close Monday 21 September 2026 at 11.00pm AEST (R-67981). Applications received via email will not be accepted. Please note that interviews have been tentatively scheduled for the week commencing 28th September.

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.