Executive Assistant

NAB; Melbourne; On-site; AUD 85,000 - 125,000; Full time

Job summary

NAB is seeking an experienced Executive Assistant to support the Chief Risk Officer and two Executives, enabling effective decision making and smooth day-to-day operations. This full-time secondment is 12 months and based in Sydney CBD.

You will manage complex diaries, travel, prepare leadership materials, coordinate communications, and act as a trusted liaison with internal and external stakeholders, delivering high quality, professional support.

Qualifications

• Proven experience delivering executive support in a fast-paced, complex environment.
• Strong organisational skills with the ability to prioritise, anticipate needs and adapt quickly.
• Excellent stakeholder engagement and communication skills, with a professional and confident approach.
• High attention to detail and sound judgement in handling sensitive and confidential matters.
• A proactive mindset with the ability to identify issues and implement solutions.
• Experience working with enterprise systems (e.g. SAP, People Hub) desirable.

Responsibilities

• Deliver high-quality executive and administrative support to enable leaders to operate effectively.
• Proactively manage complex diaries, meetings and travel.
• Act as a trusted partner and point of connection for internal and external stakeholders.
• Prepare and coordinate leadership materials to support decision making.
• Manage financial processes, systems and documentation with accuracy and compliance.
• Coordinate team operations, communications and events.
• Manage enquiries and requests with sound judgement and timely resolutions.
• Support onboarding, training and key initiatives to foster a high-performing team.

Skills

Executive support

Diary management

Stakeholder engagement

Attention to detail

Proactive mindset

Adaptable

Collaborative team player

Tools

SAP

People Hub

Job description

• Partner closely with the Chief Risk Officer, Business & Private Banking, and two Executive leadership team members to support strategic priorities, executive decision-making, and the effective delivery of day-to-day operations
• Be supported to grow your career and manage your work and life
• Full-time opportunity with an initial secondment period of 12 months, based in Sydney CBD

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer-centric company in Australia and New Zealand.

In the role of Executive Assistant, you will join the team as we strengthen our focus on customer obsession.

You’ll make an impact each day by:

• Deliver high-quality executive and administrative support, enabling the Chief Risk Officer and two Executives to operate effectively and deliver on key priorities.
• Proactively manage complex diaries, meetings and travel, navigating competing priorities and confidential matters with professionalism
• Acting as a trusted partner and key point of connection for internal and external stakeholders, representing leaders with professionalism and care
• Prepare and coordinate high quality correspondence, presentations and leadership materials to support effective decision making
• Manage financial processes, systems and documentation, ensuring accuracy and compliance across activities
• Coordinate team operations, communications and events, ensuring a seamless and professional experience
• Manage enquiries and requests with sound judgement, ensuring timely resolution and a strong stakeholder experience
• Contributing to a positive, compliant and high performing team environment, including supporting onboarding, training and key initiatives

You’ll bring to this role:

• Proven experience delivering exceptional executive support in a fast paced, complex environment
• Strong organisational skills with the ability to prioritise, anticipate needs and adapt quickly
• Excellent stakeholder engagement and communication skills, with a professional and confident approach
• High attention to detail and sound judgement in handling sensitive and confidential matters
• A proactive mindset with the ability to identify issues and implement solutions
• Experience working with enterprise systems and tools (e.g. SAP, People Hub or similar platforms) desirable
• Resilience and adaptability, maintaining quality and composure under pressure
• A collaborative, team first mindset with a passion for delivering high quality support

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.