Executive Assistant

Australian Taxation Office; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Australian Taxation Office is seeking enthusiastic individuals to provide executive and administrative support to senior leaders. You will be the first point of contact, delivering a strong client experience and assisting with a range of tasks in a fast-paced environment.

Roles are primarily office-based to support executive operations, with some flexibility for arrangements. You will be co-located with your senior executive and handle front-of-office duties, diary management, travel, budgeting,

Qualifications

• Experience in administration and customer service.
• Proven ability to build relationships with stakeholders.
• Excellent communication and problem-solving skills.
• Ability to manage diaries and calendar scheduling.

Responsibilities

• Provide executive and administrative support to senior leaders.
• Be the first point of contact and deliver exceptional client experience.
• Coordinate diary management and scheduling of meetings.
• Arrange travel, budgeting, and procurement tasks.
• Coordinate meetings and events, on-site or virtual.
• Support teams across the business with administrative tasks.

Skills

Client service

Relationship building

Administrative skills

Communication

Job description

We are seeking enthusiastic and proactive individuals to provide executive and administrative support to our senior leaders. If you thrive in a fast-paced environment, excel at problem solving and have experience in administration, customer service and relationship building, an Executive Assistant role could be the perfect fit for you.

As an Executive Assistant, you will be the first point of contact in your senior executive’s office, making your ability to build rapport quickly and deliver a great client experience highly valuable.

While flexible work arrangements may be considered, these roles are primarily office-based to support the dynamic and responsive nature of executive operations.

You will be co-located with your senior executive and undertake a variety of tasks which will include:

• front-of-office duties, such as welcoming visitors, handling incoming phone calls and correspondence and directing enquiries
• diary management:
  • providing daily guidance on priority meetings, emails and actions
  • escalating urgent matters for attention and response
  • tracking follow-ups on action items to ensure deadlines are met
  • scheduling meetings and forward planning, including management of meeting conflicts
• coordinating meetings and events (on site or virtual) including preparing electronic and hard copy papers, and setting up meeting rooms
• managing travel arrangements and itineraries, assisting with budget management, credit card acquittals, and handling less complex procurement and financial management tasks
• communicating with business partners and clients
• supporting teams across the business line or branch with administrative tasks, such as ordering stationery, printing, and escorting visitors.

The relationships you build, the experience you gain and the development opportunities you access will pave the way for career growth through:

• support from a dedicated relationship manager
• guidance and support from an experienced buddy or mentor
• networking opportunities to create valuable professional connections
• learning and development through our Executive Assistant capability uplift program
• active participation in workplace initiatives and events, contributing to site engagement.

We embrace the strength of diversity - through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

• anticipates the needs of senior executives and takes action using sound judgement
• reflects on feedback and demonstrates awareness of how work style and approach are perceived by others
• communicates clearly and professionally with a range of stakeholders
• has attention to detail and adapts to new processes, systems and applications
• uses calendars, task lists and digital systems to plan work, track actions, manage deadlines and prioritise competing priorities based on urgency, risk and stakeholder impact
• takes responsibility for outcomes, addresses issues early and learns from mistakes
• applies discretion and handles confidential and sensitive information appropriately.

The key duties of the position include:

We are seeking enthusiastic and proactive individuals to provide executive and administrative support to our senior leaders. If you thrive in a fast-paced environment, excel at problem solving and have experience in administration, customer service and relationship building, an Executive Assistant role could be the perfect fit for you.

As an Executive Assistant, you will be the first point of contact in your senior executive’s office, making your ability to build rapport quickly and deliver a great client experience highly valuable.

While flexible work arrangements may be considered, these roles are primarily office-based to support the dynamic and responsive nature of executive operations.

You will be co-located with your senior executive and undertake a variety of tasks which will include:

• front-of-office duties, such as welcoming visitors, handling incoming phone calls and correspondence and directing enquiries
• diary management:
  • providing daily guidance on priority meetings, emails and actions
  • escalating urgent matters for attention and response
  • tracking follow-ups on action items to ensure deadlines are met
  • scheduling meetings and forward planning, including management of meeting conflicts
• coordinating meetings and events (on site or virtual) including preparing electronic and hard copy papers, and setting up meeting rooms
• managing travel arrangements and itineraries, assisting with budget management, credit card acquittals, and handling less complex procurement and financial management tasks
• communicating with business partners and clients
• supporting teams across the business line or branch with administrative tasks, such as ordering stationery, printing, and escorting visitors.

The relationships you build, the experience you gain and the development opportunities you access will pave the way for career growth through:

• support from a dedicated relationship manager
• guidance and support from an experienced buddy or mentor
• networking opportunities to create valuable professional connections
• learning and development through our Executive Assistant capability uplift program
• active participation in workplace initiatives and events, contributing to site engagement.

We embrace the strength of diversity - through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Our ideal candidate:

• provides excellent client service
• anticipates the needs of senior executives and takes action using sound judgement
• reflects on feedback and demonstrates awareness of how work style and approach are perceived by others
• communicates clearly and professionally with a range of stakeholders
• has attention to detail and adapts to new processes, systems and applications
• uses calendars, task lists and digital systems to plan work, track actions, manage deadlines and prioritise competing priorities based on urgency, risk and stakeholder impact
• takes responsibility for outcomes, addresses issues early and learns from mistakes
• applies discretion and handles confidential and sensitive information appropriately.

Getting to know the Australian Taxation Office

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing.Our people are problem-solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life.We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .