Events Team Leader

Everi Pty; Sydney; Vor Ort; AUD 65.000 - 75.000; Vollzeit

Zusammenfassung

Canterbury League Club is seeking an experienced Events Team Leader for a 3-month fixed-term contract to oversee event delivery across Canterbury's Food and Beverage operations. You will lead staff, coordinate setups, service delivery, and pack-down, while liaising with clients to ensure exceptional experiences.

Responsibilities include supervising hospitality staff, managing run sheets and menus, and monitoring labour and stock for cost control, with a strong emphasis on safety and RSA

Qualifikationen

• RSA and RCG certifications required.
• First Aid certification required.
• Experience supervising and training hospitality staff.
• Proficient with Word and Excel.
• Experience with Tripleseat or similar event system.
• Experience with Dayforce rostering.

Aufgaben

• Coordinate event setups, service delivery, changeovers and pack-down to ensure events run smoothly and meet client expectations.
• Lead, support and motivate event staff, allocate duties, provide on-the-job training and maintain high service standards.
• Liaise with clients and event organisers, respond to enquiries and resolve operational issues professionally.
• Review event run sheets, function requirements, room layouts and menus to ensure all operational details are communicated and delivered effectively.
• Oversee food and beverage operations, ensuring service quality, accurate orders and compliance with dietary and allergen requirements.
• Monitor labour, stock usage, wastage and consumables to support cost control and operational efficiency.
• Promote a safe working environment by ensuring food safety, WHS procedures and relevant RSA requirements are followed.
• Maintain accurate records, complete shift handovers and report incidents, equipment issues and operational concerns to management.
• Identify opportunities to improve event delivery, team performance, customer satisfaction and overall operational efficiency.

Kenntnisse

Staff supervision

Customer service

Team leadership

Ausbildung

RSA Certification

RCG Certification

First Aid Certificate

Tools

Tripleseat

Restaurant booking systems

Dayforce rostering

Microsoft Word

Microsoft Excel

Jobbeschreibung

Job Description

We are seeking an enthusiastic and experienced Events Team Leader to join us for a 3 month Fixed Term contract position to support the successful delivery of events across Canterbury's Food and Beverage operations. You will oversee event setup, service delivery and pack-down, while guiding and supporting team members to deliver exceptional customer experiences.

• Coordinate event setups, service delivery, changeovers and pack-down to ensure functions run smoothly and meet client expectations.
• Lead, support and motivate event staff, allocate duties, provide on-the-job training and maintain high service standards.
• Liaise with clients and event organisers, respond to enquiries and resolve operational issues professionally.
• Review event run sheets, function requirements, room layouts and menus to ensure all operational details are communicated and delivered effectively.
• Oversee food and beverage operations, ensuring service quality, accurate orders and compliance with dietary and allergen requirements.
• Monitor labour, stock usage, wastage and consumables to support cost control and operational efficiency.
• Promote a safe working environment by ensuring food safety, WHS procedures and relevant RSA requirements are followed.
• Maintain accurate records, complete shift handovers and report incidents, equipment issues and operational concerns to management.
• Identify opportunities to improve event delivery, team performance, customer satisfaction and overall operational efficiency.

About the Employer

Canterbury League Club is a community focused organisation committed to delivering meaningful experiences for our members, guests, and community. Our success is built on a foundation of excellence, integrity, collaboration, and service, supported by the expertise and dedication of our people. We are proud to foster an inclusive and welcoming environment where meaningful connections are made, and every interaction reflects our commitment to quality and care.

About the Candidate

• Current RSA & RCG Certification.
• First Aid Certificate.
• Experience supervising and training hospitality staff.
• Competent using Microsoft Word and Excel.
• Competent using Tripleseat Event System or similar.
• Competent using standard Restaurant and Function Booking Systems.
• Competent using Dayforce rostering system or similar.

Join our team and bring your passion for outstanding customer service to one of Sydney's leading hospitality venues!