Events Team Leader

Canterbury League Club; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Canterbury League Club in Sydney is seeking an Events Team Leader for a 3-month fixed-term contract to oversee event delivery across Food and Beverage operations. You will manage event setups, service delivery, pack-down, and guide staff to ensure exceptional customer experiences.

Ideal candidates will hold RSA & RCG, a First Aid Certificate, and experience supervising hospitality teams, with proficiency in Word/Excel and Tripleseat or similar systems.

Qualifications

• Experience supervising and training hospitality staff.
• Proficient in MS Word and Excel.
• Experience with Tripleseat Event System or similar.
• Experience with standard Restaurant and Function Booking Systems.
• Experience with Dayforce rostering system or similar.

Responsabilités

• Coordinate event setups, service delivery, changeovers and pack-down to ensure events run smoothly and meet client expectations.
• Lead, support and motivate event staff, allocate duties, provide on-the-job training and maintain high service standards.
• Liaise with clients and event organisers, respond to enquiries and resolve operational issues professionally.
• Review event run sheets, function requirements, room layouts and menus to ensure all operational details are communicated and delivered effectively.
• Oversee food and beverage operations, ensuring service quality, accurate orders and compliance with dietary and allergen requirements.
• Monitor labour, stock usage, wastage and consumables to support cost control and operational efficiency.
• Promote a safe working environment by ensuring food safety, WHS procedures and relevant RSA requirements are followed.
• Maintain accurate records, complete shift handovers and report incidents, equipment issues and operational concerns to management.
• Identify opportunities to improve event delivery, team performance, customer satisfaction and overall operational efficiency.

Formation

RSA & RCG Certification

First Aid Certificate

Outils

Tripleseat

Restaurant & Function Booking Systems

Dayforce rostering system

Description du poste

About Us

Canterbury League Club is a community focused organisation committed to delivering meaningful experiences for our members, guests, and community. Our success is built on a foundation of excellence, integrity, collaboration, and service, supported by the expertise and dedication of our people. We are proud to foster an inclusive and welcoming environment where meaningful connections are made, and every interaction reflects our commitment to quality and care.

The Opportunity

We are seeking an enthusiastic and experienced Events Team Leader to join us for a 3 month Fixed Term contract position to support the successful delivery of events across Canterbury's Food and Beverage operations. You will oversee event setup, service delivery and pack-down, while guiding and supporting team members to deliver exceptional customer experiences.

Key Responsibilities

• Coordinate event setups, service delivery, changeovers and pack-down to ensure functions run smoothly and meet client expectations.
• Lead, support and motivate event staff, allocate duties, provide on-the-job training and maintain high service standards.
• Liaise with clients and event organisers, respond to enquiries and resolve operational issues professionally.
• Review event run sheets, function requirements, room layouts and menus to ensure all operational details are communicated and delivered effectively.
• Oversee food and beverage operations, ensuring service quality, accurate orders and compliance with dietary and allergen requirements.
• Monitor labour, stock usage, wastage and consumables to support cost control and operational efficiency.
• Promote a safe working environment by ensuring food safety, WHS procedures and relevant RSA requirements are followed.
• Maintain accurate records, complete shift handovers and report incidents, equipment issues and operational concerns to management.
• Identify opportunities to improve event delivery, team performance, customer satisfaction and overall operational efficiency.

About You

• Current RSA & RCG Certification.
• First Aid Certificate.
• Experience supervising and training hospitality staff.
• Competent using Microsoft Word and Excel.
• Competent using Tripleseat Event System or similar.
• Competent using standard Restaurant and Function Booking Systems.
• Competent using Dayforce rostering system or similar.

Join our team and bring your passion for outstanding customer service to one of Sydney's leading hospitality venues!

We do not accept applications from recruitment agencies.

Canterbury League Club is not able to offer sponsorship or work visas.