Events Customer Service Specialist

Informa Group; Sydney; Hybrid; AUD 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Freedom & flexibility

Great community

Volunteer days

Career development

Birthday leave

ShareMatch scheme

Wellbeing support

Zusammenfassung

Informa Connect is seeking a Customer Service Representative for its Sydney office at 24 York Street. You will deliver exceptional service to our internal and external conference customers, handling registrations, payments, and inquiries with accuracy and professionalism.

The role requires teamwork, strong organisation, and the ability to manage multiple priorities daily. On-site presence and a proactive, customer-focused mindset are essential for success in this busy environment.

Qualifikationen

• Excellent interpersonal and communication skills.
• Exceptional multi-tasking, prioritisation, time management and organisational skills.
• Computer literacy including MS Office; SAP experience preferred.

Aufgaben

• Work effectively as part of a team to achieve objectives and share knowledge.
• Adhere to procedures and deadlines.
• Set-up event information in the registration database.

Kenntnisse

Interpersonal skills

Multitasking

Time management

Organisational skills

Attention to detail

SAP experience

Microsoft Office

Tools

SAP

Outlook

Excel

Word

Jobbeschreibung

Informa Connect is seeking a Customer Service Representative for its Sydney office at 24 York Street. You will deliver exceptional service to our internal and external conference customers, handling registrations, payments, and inquiries with accuracy and professionalism.

The role requires teamwork, strong organisation, and the ability to manage multiple priorities daily. On-site presence and a proactive, customer-focused mindset are essential for success in this busy environment.