Events Coordinator

Brisbane Entertainment Centre; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Brisbane Entertainment Centre is seeking a proactive administrator to support the Events Team. The role involves rostering, payroll timesheet approvals, and coordinating duties across Front of House, Car Park and merchandise during events.

You will help recruit and train casual staff, manage schedules, and work closely with security, traffic control, and first aid contractors. Weekend and evening work is required as events occur, with opportunities for career development within Legends Global.

Qualifications

• Experience in all facets of administrative work including rostering and timesheet authorisation for payroll.
• Strong Microsoft Office skills.
• Experience training, rostering and working with casual staff.

Responsibilities

• Rostering and timesheet authorisation for payroll.
• Assist with Sports Centre operations including rostering, schedule management and client liaison.
• Coordinate deployment and briefing of staff at events (Front of House, Car Park, Merchandise).
• Assist in coordinating external event contractors (Security, Traffic Control, First Aid, police, etc.).
• Assist in operational VIP/events functions and conferences.
• Assist merchandise management including reconciliation of post-event sales data.
• Assist maintenance of website and social media assets.

Skills

Microsoft Office

Time rostering

Payroll timesheets

Customer service

Event operations

Staff training

Time management

Tools

Humanforce

Job description

Brisbane Entertainment Centre – Boondall QLD

Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

AtLegends Global, we love events, it's what we do. It's a part of our DNA and what drives us.

In this fast-paced and diverse role, reporting to the Events Manager, to efficiently assist the Event Operations Manager, Events Manager and Events Coordinators with the day-to-day operations associated with the Departments administrative and Event requirements. We are looking for an energetic team player with a positive “can-do” attitude and exceptional multi-tasking skills.

The nature of this role means that you will be required to work at events being staged at the Brisbane Entertainment Centre, which means weekends and evenings - but that's when the fun happens.

Providing support to the Events Team, you will:

• Be experienced in all facets of administrative work including, rostering and timesheet authorisation for payroll;
• Have a demonstrated customer focussed approach;
• Assist with the Sports Centre operations including rostering, schedule management and client liaison;
• Coordinate the deployment and briefing of staff at events including Front of House, Car Park and Merchandise;
• Assist in the coordination and deployment of external event contractors including Event Security, Traffic Control contractors, First Aid Providers, Queensland Police and other relevant stakeholders;
• Assist in the operational aspects of VIP and Event related functions and conferences;
• Assist with the management of the Centre’s Merchandise operation including liaising with the Touring Merchandise Representative, managing the receipt, distribution and reconciliation of all products producing post event sales data;
• Assist with the maintenance of the Centre’s website, social media platforms and digital assets.
• Assist with the recruitment and training of new Casual team members;
• Develop and maintain the departments quality assurance plans, procedures and forms;
• In addition, you will be willing to provide break coverage for Reception.

ABOUT YOU

Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.

To be successful in this role you will:

• Thrive within a busy ever changing team environment;
• Be a highly motivated and supportive team player with the ability to also work autonomously;
• Be able to deliver high level of guest service with a proactive approach to problem solving;
• Demonstrate strong attention to detail;
• Have an aptitude for numbers and spreadsheets;
• Possess exceptional time management and organisational skills with the ability to juggle conflicting priorities simultaneously whilst meeting deadlines;
• Have excellent communication skills both written and verbal;
• Naturally build rapport with people at all levels;
• Have excellent presentation standards and;
• Have a welcoming and positive, "can do" attitude that exudes confidence and flexibility;
• Have experience training, rostering and working with casual staff.
• Strong Microsoft Office skills are essential to this role;
• Experience using Humanforce (or similar Time in Attendance / Rostering system) will be highly regarded;
• Experience working in a large venue will be considered favourably.

What We're Looking For

You are someone who:

• Leads by example and promotes teamwork
• Is highly organised and detail-oriented
• Demonstrates professionalism, reliability and flexibility
• Has a strong commitment to workplace health and safety
• Enjoys working in a dynamic events environment where no two days are the same

Why Join Us?

• Work at one of Queensland's leading entertainment venues
• Be part of a passionate and supportive team
• Contribute to creating memorable guest experiences
• Ongoing opportunities for professional growth and development
• Enjoy a unique mix of busy event days and quieter periods focused on planning, preparation and team development
• Access to complimentary on-site parking
• Staff discounts on food and beverages during events
• Uniform provided
• Employee Assistance Program (EAP)
• Work in a unique venue hosting world‑class concerts, sporting events and corporate functions

The successful candidate will be required to complete a National Police Check.

ABOUT THE VENUE

Built by the Brisbane City Council as a world class multipurpose facility, the Brisbane Entertainment Centre formed part of Brisbane's bid for the 1992 Olympic Games. The Centre has been operated since its inception by Legends Global (formerly ASM Global and AEG Ogden Brisbane Pty Ltd). Ownership was transferred to Stadiums Queensland (formerly Major Sports Facilities Authority) from 1 July 2002.

The Brisbane Entertainment Centre has hosted a diverse range of events including Monster Trucks, Supercross, Circuses, Bull Riding, Concerts, Conventions, School Speech Nights, Ice Spectaculars, Wrestling and Boxing.

Primarily recognised as a venue to host concerts, family shows and sporting events, the Brisbane Entertainment Centre also specialises in staging corporate events in particular conferences, seminars, product launches and gala banquets.

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands.We deliver a fully integrated solution of premium services, including feasibility and consulting, owner's rep, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white-label approach ensures our partners remain front and centre while we harness the power of our global network - including over 450 venues, 20,000 events, and 165 million guests annually - to enhance their business and guest experience.

In the Asia Pacific & Middle East region, Legends Global is honoured that the worlds most esteemed brands and venues across the sports, entertainment, attractions, conventions and leisure industries trust us to achieve their vision, maximise their business and enhance the experience of fans and guests. Locally we support venues including Coca Cola Arena (Dubai), Brisbane Convention & Exhibition Centre, Qudos Bank Arena (Sydney), ICC Sydney, Te Pae Christchurch Convention Centre (NZ), RAC Arena Perth and Kai Tak Sports Park in Hong Kong.

If you're passionate about forging win‑win partnerships, crafting unforgettable guest experiences, and leading innovative venue and event operations, we'd love to meet you.

Grow an exciting career at Legends Global - backed by a supportive, inclusive culture, an unmatched network of resources and benefits, and inspiring team members united in helping each other succeed every step of the way.

Feel like a place where you'd thrive? Join us in our persistent mission of living up to The Legends Global Way.

To learn more, visit us at www.LegendsGlobal.com and follow us @LegendsGlobal on Instagram, X, and LinkedIn.

Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.