Events and Functions Co-Ordinator

Clifton Springs Golf Club; Geelong; On-site; AUD 70,000 - 90,000; Full time

Job summary

Clifton Springs Golf Club in Victoria is seeking a Functions and Events Coordinator to deliver well-organised, commercially successful and memorable events. You will manage the client journey from enquiry through to post-event follow-up, coordinating internal teams and suppliers to protect service standards and member experience.

The role focuses on growing events revenue while ensuring compliance, and requires strong organisation, communication and a collaborative approach with venue staff and

Qualifications

• Experience coordinating functions, events, hospitality operations or customer service.
• Strong organisational and time-management skills.
• Excellent written and verbal communication, negotiation and client-service abilities.
• Commercial awareness with ability to manage deposits and revenue targets.

Responsibilities

• Manage end-to-end coordination of weddings, celebrations, corporate functions, golf events, member events and activations.
• Respond promptly to enquiries, conduct venue tours and client meetings, prepare proposals and orders, and convert enquiries.
• Maintain function files, run sheets, seating plans, menus, guest numbers and communications.
• Coordinate event setup, timings, equipment, styling, signage and supplier access.
• Be on-site contact for clients on event days and ensure smooth handover to operations.
• Conduct post-event follow-up, gather feedback and pursue repeat business.
• Support revenue and margin targets with upsell opportunities.

Skills

Event coordination

Hospitality operations

Client service

Time management

Negotiation

CRM systems

Microsoft Office

POS systems

Tools

CRM

POS systems

Microsoft Office

Job description

The Functions and Events Coordinator is responsible for delivering well-organised, commercially successful and memorable functions and events at Clifton Springs Golf Club. The role manages the client journey from enquiry through to post-event follow-up, coordinates internal teams and suppliers, and supports the growth of the Club's functions and events revenue while protecting service standards, member experience and compliance obligations.

Key responsibilities

• Manage the end-to-end coordination of weddings, celebrations, corporate functions, golf events, member events, community events and Club activations.
• Respond promptly to enquiries, conduct venue tours and client meetings, prepare proposals and event orders, and convert enquiries in line with agreed sales and service standards.
• Maintain accurate function files, event run sheets, seating plans, menus, guest numbers, dietary requirements, invoices, deposits and all client communications.
• Coordinate event setup, timings, room turns, equipment, styling, signage, presentations, entertainment and supplier access.
• Be the key contact for clients on event days, resolve issues calmly and professionally, and ensure a smooth handover to operational supervisors.
• Conduct post-event follow-up, gather feedback, address service recovery matters and identify repeat-business opportunities.
• Support the achievement of functions and events revenue, conversion, attendance and average-spend targets.
• Prepare accurate quotations and inclusions within approved pricing, packages, minimum spends and delegated authority limits.
• Identify opportunities to increase revenue through food and beverage upgrades, room hire, golf components, supplier partnerships and add-on experiences.
• Prepare and distribute clear event briefs and function sheets to Bistro, Bar, Kitchen, Golf Operations, Guest Services, Marketing and relevant managers.

About you

• Demonstrated experience coordinating functions, events, hospitality operations or customer service in a venue, club, hotel, events or tourism environment.
• Strong organisational and time-management skills, with the ability to manage multiple events and deadlines at once.
• Excellent written and verbal communication, negotiation and client-service skills.
• Commercial awareness and confidence preparing quotations, managing deposits and working to revenue and margin targets.
• Ability to work collaboratively with diverse operational teams and build effective supplier and client relationships.
• Sound computer skills, including event, booking or POS systems, Microsoft Office and customer databases or CRMs.
• A current Responsible Service of Alcohol certificate and current Victorian driver licence are desirable; other relevant hospitality or event qualifications are advantageous.
• Warm, professional and solutions-focused with strong attention to detail.
• Calm and adaptable under pressure, including during busy service periods and live events.
• Flexible to work evenings, weekends and public holidays as required by the events calendar.

About us

Clifton Springs Golf Club is located at 92-94 Clearwater Drive, Clifton Springs, Victoria.