Hospitality Manager

Avondale Golf Club; Ku-ring-gai; On-site; AUD 90,000 - 120,000; Full time

Job summary

Avondale Golf Club, a private member’s club on Sydney’s North Shore, is seeking a hands-on Front of House and Events leader. Reporting to the Clubhouse Manager, you will supervise the Food & Beverage team, the Events & Functions Coordinator and casual staff, ensuring dining, functions and Member hospitality are delivered as one coordinated operation.

You will shape a newly defined hospitality structure, develop a capable supervisory group, manage rostering and service delivery, and partner with

Qualifications

• Proven hospitality management experience in a private Club, premium hotel, restaurant, events venue or similarly service-focused environment.
• Demonstrated success leading supervisors and a mixed permanent and casual workforce.
• Strong Member/customer service judgement and the confidence to manage service recovery and sensitive interactions professionally.
• Strong operational discipline across rostering, labour, beverage, stock control, functions and day‑to‑day service delivery.
• Commercial awareness, excellent communication and organisation skills, and a collaborative but accountable leadership approach.
• Current Responsible Service of Alcohol certification and flexibility to work evenings, weekends and key Club events as required.

Responsibilities

• Lead the daily Clubhouse Food & Beverage and Events operation with a visible, hands‑on management presence.
• Drive consistent Member and guest service standards across dining, bars, functions and major Club events.
• Lead, coach and develop supervisors and the wider team, including rostering, recruitment, performance management and succession planning.
• Oversee operational readiness, beverage and stock controls, opening and closing procedures, labour management and service systems.
• Work with the Events & Functions Coordinator to ensure events are accurately planned, handed over and delivered to the agreed standard.
• Partner with the Head Chef and Kitchen team on service timing, menus, dietary requirements, functions and the overall Member dining experience.
• Monitor labour, stock, wastage, beverage performance and operating results while maintaining liquor, safety and Club compliance requirements.

Skills

Hospitality management

Leadership experience

Customer service orientation

Operational discipline

Communication skills

Job description

Reporting to the Clubhouse Manager, you will lead the Front of House and Events operation, with direct responsibility for the Food & Beverage supervisory team, Events & Functions Coordinator and casual Food & Beverage employees. You will work closely with the Head Chef and other Club departments to ensure dining, functions and Member hospitality are delivered as one coordinated operation. This is a hands‑on leadership role with the opportunity to shape a newly defined hospitality structure, develop a capable supervisory team and drive greater consistency in the Member and guest experience.

Key responsibilities

• Lead the daily Clubhouse Food & Beverage and Events operation with a visible, hands‑on management presence.
• Drive consistent Member and guest service standards across dining, bars, functions and major Club events.
• Lead, coach and develop supervisors and the wider team, including rostering, recruitment, performance management and succession planning.
• Oversee operational readiness, beverage and stock controls, opening and closing procedures, labour management and service systems.
• Work with the Events & Functions Coordinator to ensure events are accurately planned, handed over and delivered to the agreed standard.
• Partner with the Head Chef and Kitchen team on service timing, menus, dietary requirements, functions and the overall Member dining experience.
• Monitor labour, stock, wastage, beverage performance and operating results while maintaining liquor, safety and Club compliance requirements.

About you

• Proven hospitality management experience in a private Club, premium hotel, restaurant, events venue or similarly service-focused environment.
• Demonstrated success leading supervisors and a mixed permanent and casual workforce.
• Strong Member/customer service judgement and the confidence to manage service recovery and sensitive interactions professionally.
• Strong operational discipline across rostering, labour, beverage, stock control, functions and day‑to‑day service delivery.
• Commercial awareness, excellent communication and organisation skills, and a collaborative but accountable leadership approach.
• Current Responsible Service of Alcohol certification and flexibility to work evenings, weekends and key Club events as required.

About us

Avondale Golf Club is a private Member's Club on Sydney's North Shore with a strong tradition of hospitality, Member service and Club events.