Events Administrator — Deliver Industry Awards & Networking

Housing Industry Association (HIA); Cairns Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Employee wellbeing initiatives

Corporate discounts

Salary packaging options

Paid parental leave

Employee Assistance Program

Life and Salary Continuance Insurance

Recognition and milestone programs

Job summary

Housing Industry Association (HIA) in Cairns, Queensland is seeking an organised Event Administrator to join our Events team. This role supports planning, registrations, and the delivery of industry-recognised awards and networking programs.

You will coordinate event registrations, maintain records in EventsAir and CRM, process invoices, assist with onsite delivery, and help with stakeholder communications. A proactive, detail‑oriented approach is essential.

Qualifications

• Previous experience in administration, events, customer service or a similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Confidence with databases, CRM systems and Microsoft Office.
• Proactive approach and willingness to learn.
• Experience with events platforms is highly regarded.

Responsibilities

• Coordinating event registrations and attendee communications
• Maintaining accurate records within EventsAir and CRM systems
• Processing invoices, monitoring debtors and assisting with event reporting
• Supporting event planning, logistics and onsite delivery
• Assisting with awards program administration and stakeholder communications
• Liaising with internal teams to support event promotion and member engagement
• Identifying opportunities to improve processes and the customer experience

Skills

Event administration

CRM systems

MS Office

OpenWater

EventsAir

Tools

EventsAir

OpenWater

Job description

Housing Industry Association (HIA) in Cairns, Queensland is seeking an organised Event Administrator to join our Events team. This role supports planning, registrations, and the delivery of industry-recognised awards and networking programs.

You will coordinate event registrations, maintain records in EventsAir and CRM, process invoices, assist with onsite delivery, and help with stakeholder communications. A proactive, detail‑oriented approach is essential.