Event Workforce Coordinator – Melbourne Cup Carnival Rostering

Delaware North; City of Melbourne; On-site; AUD 41,000 - 62,000; Part time

Benefits offered by this job

Exposure to high-volume planning

Prestigious event exposure

Job summary

Delaware North Australia & New Zealand is seeking a Workforce Coordinator to join our team at the Victoria Racing Club in Melbourne on a casual basis. This role supports the Melbourne Cup Carnival across hospitality, premium dining, retail and event operations.

You will coordinate large casual rosters, work with operational leaders, and use HumanForce to optimise shifts, ensuring compliance with awards and enterprise agreements; immediate start through the Carnival.

Qualifications

• Previous experience in workforce coordination, rostering, scheduling, labour planning, or staffing.
• Experience managing high-volume casual workforces within hospitality, events, stadiums, venues, or similar fast-paced environments.
• HumanForce experience is highly desirable.
• Understanding of the Hospitality Industry General Award (HIGA) is preferred.
• Strong administration and computer skills.
• Exceptional organisation and attention to detail.
• Ability to manage competing priorities and work to tight deadlines.

Responsibilities

• Coordinate and maintain rosters for a large casual workforce across multiple departments.
• Support workforce planning for race days, hospitality activations, premium events.
• Liaise with operational leaders to ensure staffing levels align with forecasted demand.
• Utilise workforce management system, HumanForce, to create, maintain, and optimise rosters.
• Manage employee availability, shift confirmations, and workforce communications.
• Respond to last-minute staffing changes and operational requirements.
• Assist with event-day workforce coordination and check-in processes.
• Ensure rostering practices align with relevant awards, enterprise agreements, and company procedures.

Skills

Workforce coordination

Rostering

Scheduling

Labour planning

Hospitality

High-volume workforce

Administrative skills

Attention to detail

Deadline management

Tools

HumanForce

Job description

Delaware North Australia & New Zealand is seeking a Workforce Coordinator to join our team at the Victoria Racing Club in Melbourne on a casual basis. This role supports the Melbourne Cup Carnival across hospitality, premium dining, retail and event operations.

You will coordinate large casual rosters, work with operational leaders, and use HumanForce to optimise shifts, ensuring compliance with awards and enterprise agreements; immediate start through the Carnival.