Evening Concierge - Luxury Residential Services

GQ; Saint Kilda Junction; On-site; AUD 55,000 - 75,000; Full time

Job summary

Beach House at GQ in Victoria seeks a Residential Concierge to deliver premium services to residents and manage luxury amenities such as cinema, spa, pool, bowling alley, and residents’ bar. The role involves ensuring an exceptional living experience and strong resident satisfaction.

Under the Concierge Supervisor, you will handle resident requests via YARDI, support events, and maintain a welcoming community.

Qualifications

• A passion for delivering exceptional customer service.
• Experience in customer-facing roles, preferably hospitality or luxury residential.
• Excellent communication and a positive, proactive approach.

Responsibilities

• Provide premium concierge services, ensuring resident requests meet a high standard of service.
• Assist in managing luxury amenity spaces (cinema, spa, pool, bowling alley, residents’ bar).
• Utilise YARDI for concierge service management, bookings and feedback.
• Collaborate with Concierge Supervisor and Property Management Team to enhance tenant satisfaction.
• Contribute to planning and executing community events and activities.
• Perform daily duties to reset property and public areas for the next day.

Job description

Beach House at GQ in Victoria seeks a Residential Concierge to deliver premium services to residents and manage luxury amenities such as cinema, spa, pool, bowling alley, and residents’ bar. The role involves ensuring an exceptional living experience and strong resident satisfaction.

Under the Concierge Supervisor, you will handle resident requests via YARDI, support events, and maintain a welcoming community.