Ev Service Manager: Lead Ops & Customer Excellence

Byd Harmony Auto Australia; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

BYD Homebush is seeking an experienced Service Manager to oversee the entire after-sales service department at a flagship BYD dealership in NSW. You will lead technicians, advisors, and workshop controllers, ensuring efficiency, strong customer service, and adherence to manufacturer standards.

The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

Qualifications

• The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

Responsibilities

• Oversee the entire after-sales service department.
• Lead technicians, advisors, and workshop controllers.
• Ensure efficiency, strong customer service, and adherence to manufacturer standards.

Skills

Team leadership

Customer service

Workshop management

Vehicle repair knowledge

Stakeholder management

Education

Bachelor's degree in Automotive Engineering

Job description

BYD Homebush is seeking an experienced Service Manager to oversee the entire after-sales service department at a flagship BYD dealership in NSW. You will lead technicians, advisors, and workshop controllers, ensuring efficiency, strong customer service, and adherence to manufacturer standards.

The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

EV Service Manager: Lead Ops & Customer Excellence Sydney, NSW, AU