EV Service & Operations Lead – Customer Excellence

Byd Harmony Auto Australia

Sydney

On-site

AUD 110,000 - 150,000

Full time

2 days ago
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Job summary

BYD Homebush is seeking an experienced Service Manager to oversee the entire after-sales service department at a flagship BYD dealership in NSW. You will lead technicians, advisors, and workshop controllers, ensuring efficiency, strong customer service, and adherence to manufacturer standards.

The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

Qualifications

  • The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

Responsibilities

  • Oversee the entire after-sales service department.
  • Lead technicians, advisors, and workshop controllers.
  • Ensure efficiency, strong customer service, and adherence to manufacturer standards.

Skills

Team leadership
Customer service
Workshop management
Vehicle repair knowledge
Stakeholder management

Education

Bachelor's degree in Automotive Engineering

Job description

BYD Homebush is seeking an experienced Service Manager to oversee the entire after-sales service department at a flagship BYD dealership in NSW. You will lead technicians, advisors, and workshop controllers, ensuring efficiency, strong customer service, and adherence to manufacturer standards.

The role requires a bachelor's degree in automotive engineering and substantial management experience within automotive repair.

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