EV Retail Ops Lead: Partner Growth & Analytics

Eagers Automotive

Brisbane

On-site

AUD 120,000 - 150,000

Full time

5 days ago

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Benefits offered by this job

Company car

Career progression

Training

Leadership development

Industry growth opportunities

Job summary

EV Dealer Group in Queensland, Australia, is seeking an experienced Operations Manager to lead and optimise operations across BYD retail partners. You will analyse partner performance, drive onboarding for new partners, and translate data into clear action with stakeholders to support growth and exceptional customer experiences.

You will manage KPIs, mentor high-performing teams, and implement continuous improvements.

Qualifications

Experience in a Sales Manager or senior leadership role in Automotive.
Ability to lead and motivate high-performing teams.
Excellent stakeholder management and communication skills.
Experience with operational reporting, KPI management, and continuous improvement methodologies.
High competency and understanding of digital operations.

Responsibilities

Monthly visits to retail partner sites for performance reviews and benchmarking.
Support dealers to ensure KPIs are met through training and speed to deliver.
Escalation point for stock, funds and other partner issues.
Review weekly forecasts for all partner sites to determine accuracy.
Monitor KPIs and drive accountability across teams.
Identify and implement process improvements to support growth.
Build strong relationships with internal and external stakeholders.
Support rollout of new dealership, service and operational initiatives across Queensland.
Review and support marketing activities to drive enquiry levels.