EUC Lead: Microsoft 365 Migration & Hypercare

Accenture PLC; Melbourne; Presencial; AUD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Avanade is seeking an EUC Lead to design, build, migrate, enable, and hypercare Microsoft 365 productivity and collaboration services for the client environment. You will guide delivery across Exchange Online, Teams, SharePoint Online, OneDrive for Business, and related services, coordinating rollout with stakeholders and deployment resources.

You will ensure secure, efficient operation and smooth handover to end users and support teams, working with client stakeholders and architecture teams.

Formación

• Australian citizen required to apply; security clearance highly regarded.
• Experience leading Microsoft 365 collaboration transformations and migrations.

Responsabilidades

• Lead design and implementation of Microsoft 365 productivity and collaboration services.
• Design and configure Exchange Online, mail routing, shared namespace, and tenant coexistence.
• Define mailbox migration, mail flow, distribution list, and onboarding approaches.
• Lead enablement of Teams, SharePoint Online, OneDrive for Business, and Microsoft 365 Apps.
• Support shared email domain and cross-tenant mail sharing solutions as needed.
• Coordinate end-user onboarding, productivity tool rollout, and adoption activities.
• Develop migration, deployment, cutover, and transition strategies for Microsoft 365 services.
• Lead testing, pilot activities, production rollout planning, and hypercare support.
• Manage deployment risks, dependencies, issues, and stakeholder communications.
• Produce solution documentation, migration plans, operational procedures, and handover materials.
• Support readiness and transition to BAU support teams.

Conocimientos

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive for Business

Microsoft 365 Apps

Microsoft 365 Tenant Services

Mail Flow

Exchange Online Coexistence

Shared SMTP Namespace Design

Cross-Tenant Collaboration

Microsoft Entra ID

Collaboration and Productivity

User Migration and Adoption

Cutover and Release Management

Hypercare and Operational Support

Stakeholder Management

Service Transition and OperationalRead

Technical Leadership and Coordination

Descripción del empleo

Avanade is seeking an EUC Lead to design, build, migrate, enable, and hypercare Microsoft 365 productivity and collaboration services for the client environment. You will guide delivery across Exchange Online, Teams, SharePoint Online, OneDrive for Business, and related services, coordinating rollout with stakeholders and deployment resources.

You will ensure secure, efficient operation and smooth handover to end users and support teams, working with client stakeholders and architecture teams.